Associate People & Culture Manager
Magrabi Retail
Total des années d'expérience :8 years, 11 Mois
As an Associate People & Culture Manager at MAGRABi, I lead the strategic HR operations and initiatives for the MEA region, covering over 1300 employees across 150 stores. I have been with MAGRABi for 5 years, starting as a Talent Management Partner and then progressing to a People & Culture Associate Manager.
My passion is to empower people and drive business growth through innovative and effective people and culture practices. I have a strong background in retail management, human resources, and training and development, with a BBA from Loughborough University and an MBA in Human Resources Development in progress. I also hold multiple certifications in competency based interviews, train the trainer, Finance for non financial manager and career management. Some of my achievements include developing and implementing a new performance management system, rewards & benefits programs enhancement, designing and delivering various learning and development programs, and enhancing employee engagement and retention.
Learning & Development:
Major: International Business
- Creating, initiating, and configuring all forms, processes, and systems of the Training & HR.
Oct 2017 - Present
- Planning, preparing and executing the onboarding program for all new associates (about 1000 Employees during the 1st year).
- Leading the Integration Trainings between Starwood (SPG) & Marriott (Change Crew Member).
- Conducting Learning Needs Analysis (LNA) for all associates and preparing the yearly and Monthly Training Calendar accordingly.
- Supervising the extensive technical departmental trainings pre-opening.
- Supervising a team of departmental trainers to achieve the training objectives.
- Evaluating the departmental trainers'performance and the effectiveness of training programs then work on improvements.
- Coordinating with departmental heads and departmental trainers the incoming training programs and the hotel future development plan.
- Preparing the Training annual budget.
- Delivering soft skills trainings & supervisory essential trainings.
- Delivering the mandatory trainings for all associates according to Marriott Training standards.
Recruitment & Selection:
- Creating job posts & requisitions on social media, recruitment sites, and Marriott career website.
- Conducting all type of interviews; phone, screening, selection, and exit.
- Creating regular reports like turnover& recruitment progress reports.
Personnel & Admin:
- Issuing reports such as leavers & vacation balance reports.
- Issuing HR & Bank Letters as per request.
- Configuring and regularly updating the Oasys system.
- Manual month closing process.
- Supervising the hotel clinic.
Compensation & Benefits:
- TakeCare Champion; responsible for regularly conducting activities for associate to help them take care of themselves, others, and the community.
- Preparing & planning for the annual staff party, birthday parties, employee of the month, and manager of the month parties.
Focus on Human Resources Management & International Business