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Mostafa El Zoghby, Cisco Senior Escalation

Mostafa El Zoghby

Cisco Senior Escalation

Xceed - Cisco department

Location
Egypt - Cairo
Education
Bachelor's degree, Touristic Guidance
Experience
16 years, 9 Months

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Work Experience

Total years of experience :16 years, 9 Months

Cisco Senior Escalation at Xceed - Cisco department
  • Egypt - Cairo
  • My current job since May 2010

- Cisco Senior Escalation agent who is specified in (Unified computing systems(UCS) - Configurations, Special discounts and order managment).

- Front office and back office.

check-in agent , guest relation at saudi arabian airlines
  • Egypt - Cairo
  • January 2005 to August 2007

was a check-in agent and guest relation

Education

Bachelor's degree, Touristic Guidance
  • at Egyptian High Institute for Tourism nd Hotels
  • June 2009

Specialties & Skills

Sales
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Front Office
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Escalation
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Hotels
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Aviation
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tourism
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Contact Centres
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Aviation
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Languages

English
Expert
Arabic
Expert
French
Intermediate