مصطفى كامل

1. Supervise & follow Daily activates (sales, store activities, Parts ordering
warranty claims ).
2. Assist in management of key accounts, Business Development.
3. Develop new customer acquisition and market penetration to expand parts
wholesale business and market share.
4. Prepare the tender estimation and submissions, price negotiations aligned
with the parts department policy.
5. Monitor competitor activities and market feedback, Propose counter
measure actions.
6. Cascade useful information and Perform regular team meetings, Monitor &
analyze field sales team performance on daily basis, provide weekly sales
reports

1. Providing technical support to service Department.
2. Supervise & follow Daily activates (sales, Parts ordering, warranty claims).
3. Assist in management of key accounts, Business Development.
4. Develop new customer acquisition and market penetration to expand parts wholesale business and market share.
5. Identify internal / external new market opportunities to expand parts sales business.
6. Prepare the tender estimation and submissions, price negotiations aligned with the parts department policy.
7. Monitor competitor activities and market feedback, Propose counter measure actions.
8. Cascade useful information and Perform regular team meetings, Monitor & analyze field sales team performance on daily basis, provide weekly sales reports.

1. Develop and implement sales forecasts for the Parts business.
2. Provide input on efforts to enhance existing products that meet customer requirements while maintaining pricing and gross margin requirements.
3. Develop and implement marketing programs and objectives to increase the sales and Develop and implement sales forecasts for the Parts business.
4. Provide input on efforts to enhance existing products that meet customer requirements while maintaining pricing and gross margin requirements.
5. Develop and implement marketing programs and objectives to increase the sales and profitability of the Parts business.
6. Analyze sales statistics to formulate activities to assist in promoting sales.
7. Meet monthly sales targets, Maintain inventory control and proper stock levels.
8. Ensure that parts are stored correctly so as to prevent damage and losses
9. Control the weekly removal of scrap items
10. Optimization of parts logistics & Improve profitability
11. Identify fast vs slow movers and maintain appropriate stock levels of each.
12. Ensure security and accuracy of stock levels
13. Perform monthly stock take, Daily cycle count and ensure all stock levels are accurate on the system
14. Ensure that all customers are being served in a professional timeous fashion and are being provided the correct parts
15. Ensure that company policies are adhered to effectively, including staff discipline, timekeeping, leave records, sick days, overtime records, etc.
16. Conducting staff performance reviews together with the Managing Director
17. Ensure that all direct reports are properly trained and understand their roles and responsibilities.
18. Provide accurate sales reports each week, together with an overview of marketing and sales activities.
19. Maintain accurate pricing for all parts

Reporting To Head Of Sales & Spare Parts Manager
Responsibilities :
1. Active selling of Mercedes-Benz Genuine Parts and service products,
2. Handling Quick Service requirements and technical inquires For Commercial & Passenger Vehicles.
3. Monitoring the Stock, Profit, Discounts through the analysis reports .
4. Handling the lost of sales reports (Quantity, Price)and Repost the same .
5. Handling the Traders and Fleet Owners Requirements.
6. Gathering information about the Competitors in the market ( Prices, Quantity, Types )
7. Providing pre-sales technical assistance and product education, and after-sales support services
8. Analyzing costs and sales and preparing reports for office
9. Increase market share and parts turnover on wholesale level.
10. Control and improvement of parts order behavior
11. Optimization of parts logistics & Improve profitability
12. Analysis and evaluation of data and information, e.g. competitor behavior, effectiveness of measures in the market place
13. Measure and increase customer satisfaction

Reporting To Research & Development Manager
Responsibilities :
1. Searching for new clients who might benefit from company products or services and maximizing client potential in designated regions
2. Developing long-term relationships with clients through managing and interpreting their requirements
3. Negotiating tender and contract terms and conditions to meet both client and company needs
4. Providing pre-sales technical assistance and product education, and after-sales support services
5. Analyzing costs and sales and preparing reports for office
6. Meeting regular sales targets and coordinating sales projects
7. Making technical presentations and demonstrating how a product meets client needs
8. Helping in the design of custom-made products