mostafa mohamed othman Ahmed

- Setting up tracking systems for marketing campaigns
- Writing up marketing reports that include your conclusions
- Responding quickly to requests for information and data.
- Assisting team members with day to day marketing tasks and coordinating marketing projects and activities as requested.
- Organizing the production of branded items such as stationery and merchandise
- Supporting the in-house marketing and design team by coordinating and collating content
- Producing additional marketing communications, such as flyers, brochures and exhibition-related projects
- Track competitor activity by keeping abreast of market changes and the marketing mix used by competitors
- Assisting with the production of artwork, sourcing images, print buying and checking copy
- Developing marketing agendas
- Researching and analyzing competitors.
- Implementing marketing and advertising campaigns

- Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved.
- Effectively manage the restaurant in the absence of the Restaurant Manager.
- Manage operations with passion, integrity, and knowledge while promoting the culture and values.
- Implement new company policies and procedures by developing plans and instructing staff
- Provide direction to shift leaders, and staff to achieve restaurant goals
- Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
- Provide coaching and feedback to managers and staff and assess performance on and ongoing basis
- Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
- Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
- Consistently monitor product and labor costs to remain within goals
- Solicit guest feedback to understand the needs and wants of customers
- Train and coach staff on guest services principles and practices
- Follow the Silo Restaurant policies and procedures, including those for cash handing and safety/security
- Monitor and maintain the Micros POS System
- Assist in conducting staff and daily pre-shift meetings
- Assist in any areas of the restaurant when staffing constraints require
- Identify employee weaknesses and retrain as necessary