Ocean Frieght Import/Export Supervisor
Panalpina World Transport Egypt
Total years of experience :12 years, 2 Months
Responsible for the DOOR to DOOR service for all the clients I have awarded as ABB, TOYOTA Motor, Schneider, Halliburton, Levis, Mintra, Arab Modern, Asfour Cyrstal
checking with the customers their shipments, their best solution they need, AIR or Ocean, term of delivery
best offer, pre-advise's to customers, responsible for their global shipments, specially the cross trade shipments
getting best offers in Ocean freight, looking for new customers
following up shipments to customer from start to end
having timely meeting with customers to ensure that best customer service are delivered
answering on the spot calls for customers,
I am working at Import department operation
my work is about providing excellent customer service to employees
sending pre-alerts, documentation B/L's, Following up shipments,