Mostafa Salah, Supervisor

Mostafa Salah

Supervisor

ِAdidas

Location
Egypt
Education
Bachelor's degree, Bachelor of Arts
Experience
12 years, 10 Months

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Work Experience

Total years of experience :12 years, 10 Months

Supervisor at ِAdidas
  • Egypt - Cairo
  • My current job since November 2014

The most important responsibilities:
The allocation of resources and organizing activities within the space responsibility in order to increase efficiency and productivity in various positions ¬¬
Demonstrate knowledge of the process of key performance indicators in retail sales and business decisions within the responsibility into ¬¬
Follow-up performance data space work), such as the most popular products and the allocation of places offer (mutatis ¬¬
Amendments in order to raise productivity and efficiency
Give an example of customer service, it stimulates sales and brand experience through the use of advanced technologies in sales ¬¬
And the appropriate elements in the Adidas model in customer service
Diligence in the supervision and coordination between team members to ensure that all customers benefit from the service ¬¬
Realize the aspirations of the customers and train his staff to meet these aspirations, or overcome all the time ¬¬
Use of advanced knowledge category and enthusiasm for the brand in order to raise the sales and customer loyalty in the responsibility into ¬¬
Instruct all team members in the work area and responsibility, training on basic and seasonal product knowledge creating ¬¬
Attractive and smooth atmosphere to enjoy the customer shopped through coordination with the work of the team is keen to view the products in
Attractive, commitment and visual promotion of the shop into the responsibility system of internal standards
Maintaining shopping safely and safe working environment by ensuring commitment to implement policies and procedures into the store in the responsibility ¬¬
Ensuring the availability of products to customers in its region through the supply of products from the warehouse and to provide the sales floor by ¬¬ coordination process
Overseeing the sales transactions to make sure accomplished quickly and accurately at the same time commitment procedures for special protection money ¬¬
Reduce the loss by monitoring and follow all precautions losses ¬¬
Support for employment and new employees, training and development of team work the store ¬¬
Train, motivate and influence the individuals within the space responsibility to raise their performance to a maximum ¬¬
Cooperation with enthusiasm and share best practices to raise the performance of the store team ¬¬
Show a willingness to learn and take advantage of opportunities to raise the self-development and increase performance) add more according to the needs of the market (¬¬

Senior Sales at ِAdidas
  • Egypt - Cairo
  • September 2013 to November 2014

The most important responsibilities:
Store awareness of the objectives and work actively to meet them or overcome them by using all available resources both inside and outside the store ¬¬
Identify development opportunities and to provide store management proposals that will achieve commercial success ¬¬
Give an example of customer service and stimulate sales and the brand experience using advanced techniques in sales and elements ¬¬
Appropriate service model of the adidas
The participation of others in his experience in customer service and the training of members of the working group for the development of skills in the service ¬¬
The use of advanced sophisticated about sales category and enthusiasm for the brand in order to raise sales and gain customer loyalty in its class ¬¬
Guidance and training members of the work on the fundamental and seasonal product knowledge ¬¬ team
Providing an attractive and seamless environment for customers through the offer attractive products and the application of standards in the internal organization of the store ¬¬
Adhere to the policies and procedures of the store to maintain a safe shopping and working environment safe ¬¬
Ensuring the availability of products to customers by offering a helping hand to feed and supplies sales floor products ¬¬
The completion of sales transactions quickly and accurately at the same time commitment regulations and procedures to protect the money ¬¬
Reduce the loss diligence in maintaining awareness in the sales floor at the same time customer service ¬¬
Alton productively and respect for team members to meet the objectives of the store or skip ¬¬
Welcoming the assistance of members of the other team when needed ¬¬
Show a willingness to learn and to welcome all opportunities in order to increase performance ¬¬

Salesman at adidas
  • Egypt - Cairo
  • July 2011 to November 2013

The most important responsibilities:
Store personal awareness of the objectives and goals and work hard to meet them or overcome them using all the resources available in-store ¬¬
Meet or overcome customer expectations and stimulate sales and the brand experience using advanced techniques in sales and elements ¬¬
Appropriate service model of the adidas
A sentimental link with each client by being enthusiastic ambassador for Adidas brand ¬¬
Diligence in the search for and the integration of basic and seasonal product knowledge in his conduct in the provision of service within the area / areas entrusted to him ¬¬
Creating attractive and smooth climate in shopping for clients through the application of visual promotion standards and internal organization in the store ¬¬
Adhere to the policies and regulations of the store to maintain a safe shopping and working environment safe
Ensuring the availability of products to customers by offering a helping hand to feed and supplies ¬¬ Floor
Sales of products
The completion of sales transactions quickly and accurately at the same time commitment regulations to protect the money ¬¬
Minimize loss through diligence in maintaining awareness in the sales floor at the same time customer service ¬¬
Cooperate fruitfully and respect for team members to meet the objectives of the store or skip ¬¬
Completion of all mandatory training programs and translate what they have learned effectively in ¬¬ his skills
Show a willingness to learn and to welcome all the opportunity in order to increase performance

Education

Bachelor's degree, Bachelor of Arts
  • at Ain Shams University
  • June 2009

Hebrew language

Specialties & Skills

Management
Marketing
Customer Service
Microsoft Office
Time Management
Customer Service
sales analys

Languages

Arabic
Expert
English
Intermediate
Hebrew
Intermediate

Training and Certifications

M.T.D (Training)
Training Institute:
How to be a leader
Date Attended:
April 2010
Duration:
20 hours
I.C.D.L (Certificate)
Date Attended:
April 2009
Valid Until:
June 2009
In Store Training (Certificate)
Date Attended:
July 2013
Valid Until:
August 2014

Hobbies

  • Karate
    I Have a black belt
  • Travel
    I traveled to Dubai