مصطفى علام

- Administering & designing LANs, WANs internet/intranet.

- Updating and monitoring IT user accounts.

- Communicating and negotiating with users, specialists, other staff and suppliers.

- Network connectivity troubleshooting, ping, tracert, telnet.

- Investigating, diagnosing and resolve all network problems.

- Cisco & HP switch configuration in particular VLAN configuration /troubleshooting.

- Responsible for supporting: Windows XP/Vista/Windows 7/ Office 2003 and
2007, Windows Server, Small Business Server 2003 /2008, Active Directory
Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router.