Financial Consultant
ACE Life Egypt
مجموع سنوات الخبرة :4 years, 11 أشهر
2. Financial Consultant at ACE Life Egypt from "October/2012 Till June/2013 "
Job description:
• Making a financial plane for customers.
• Selling all ACE Life products.
• Achieving Monthly target.
• Follow up with customers.
• Handling customer needs in insurance and investment ( corporate/individual)
• Making phone calls to take appointment.
• Achieving my action plan that I made from day one.
• Collecting information about the market.
• Making training to our team about new selling skills.
1. Senior Sales at Land Mark Group (Centre Point) From " February/2013 Till now "
Job description:
• Selling all Centre Point (Life Style) products.
• Support team members in achieving monthly targets.
• Handling customer needs.
• Handling customer complains.
3. Sales Executive at Vodafone Store from "November /2011 Till September/2012"
Job description:
• Selling all Vodafone products (lines, handsets and all internet devices)
• Achieving monthly targets.
• Collecting customer's bills and up selling all new products.
• Settle daily cash per shift.
• Handling customer's complaint.
• Offering all required for any technical problem for all advanced devices including all instillation steps for all internet devices.
• Managing stock by tracing stock on hand and sold stock by creating daily report.
• Working as acting shift team leader after three months from joining Vodafone.
4. Customer Service agent at Vodafone Egypt from "July /2010 till September/2011"
Job description:
• Receiving inbound calls from Vodafone customers started from inquiring about the product to complaints for (888 - Data Validation) project.
• Making all required trouble shooting with customer during calls.
• Directing the customer to right channel if his problem is not our problem.
• Checking Customer's account and provide the customer with all required information
• Checking customer's usage and billing also.
5.. Sales & Technical Support at Mega Store Egypt from "June/2007 till May/2009"
Job description: • Selling all Mega Store products.
• Achieving monthly targets.
• Up selling all new products.
• Settle daily cash per shift.
• Handling customer's complaint.
• Offering all required for any technical problem for all advanced devices including all instillation steps for all internet devices.)
• Managing stock by tracing stock on hand and sold stock by creating daily report.
• Working as acting shift team leader after three months from joining Mega Store.
1- Graduated from: Cairo Academy for Modern Science 2009 - Major: Information Systems - Overall Grade: Good - Graduation project: Data Base for El-Ahram News paper