Mostafa Youssef, Vice President - Head of HR

Mostafa Youssef

Vice President - Head of HR

Dubai Financial Market

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business
Experience
25 years, 7 Months

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Work Experience

Total years of experience :25 years, 7 Months

Vice President - Head of HR at Dubai Financial Market
  • United Arab Emirates - Dubai
  • My current job since January 2007

1. HR Leadership :

o Managing DFM HR function in all HR areas such as Recruitment & Selection, Compensation & Benefits, Learning & Development, Employees Relation & Performance Reviews
o Acting as HR Business Partner for all Directors
o Prepares Strategic Plan for DFM HR Department
o Coaching Senior Managers in Employee relations, labour law, Talent Management, Employees Performance Related Issues
o Member of Executive Management Strategic Planning team.
o Advise leadership team on all HR issues
o Consults with Management to prepare staff budgets, projections & employment policies & procedures
o Provides coaching to leaders and executives on personal and organizational growth.
o Contracts with outside suppliers to provide employee services
o Acts as a change agent providing the support and mechanism to implement major changes to the operations of the business
o HR Budget Preparation
o DFM organization structure & the formation of new subsidiaries structure, & Legalities




2. Talent Development & Acquisition:

o Developing Leadership Development Program
o Creating Job Profiles for all jobs
o Building Competencies Framework
o Defining the learning opportunities in DFM
o Building DFM Training Catalogue
o Plans, coordinates, & directs training & staff development programs for DFM
o Developing Career Path & Succession Planning
o Conducts needs analysis studies and confers with managers and supervisors to determine training needs.
o Develop & implement a strategy for recruiting and retaining the high quality talent
o Plans and conducts new employee orientation to foster positive attitude toward company goals.
o Manage Employees performance reviews program to ensure effectiveness, compliance, and equity within organization.

3. Employees Relations:

o Responds to inquiries regarding policies, procedures, and programs.
o Prepares reports and recommends procedures to reduce absenteeism and turnover.
o Identifying, evaluating, and resolving human relations and work performance problems within organization
o Talks informally with organization personnel and attends meetings of managers, supervisors, and work units to facilitate human relations and work-related problems that adversely affect employee morale and organization productivity
o Evaluates human relations and work-related problems and meets with supervisors and managers to determine effective remediation techniques, such as job skill training or personal intervention, to resolve human relations issues among personnel. Advises management in appropriate resolution of employee relations issues
o Development of HR Policies & Procedures manual preparation in accordance with UAE labour force
o Development of Employee Handbook
o Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
o Benchmark Different policies to ensure DFM to be Employer of Choice
o Develop presentations to corporate officers or government officials regarding human resources policies


4. Compensation & Benefits:

o Payroll Analysis
o Analysis of Salary reports & data to determine competitive compensation plan
o Audits benefit plans for compliance with government regulations.
o Salary Benchmarking to ensure competitive compensation plan
o Development of Salary Grading Structures

Senior Associate - Head of HR at GITEC
  • United Arab Emirates - Dubai
  • January 2005 to January 2007

GITEC is a training center in Dubai focusing on developing and improving personal, managerial, sales and marketing skills.”

• Providing Human Resources Consultancy to GITEC clients. (Major Government institutes & large private sector)
• Provides consultation on HRM best practices periodically
• Assess targeted members to determine potential, areas to build on, and recommend development for areas to work on
• Coach, Mentor & Train all the HR department for Human Capital Module
• Developing Programs outlines, objectives, & target audience.
• Developing office policies, systems, procedures, time & attendance.
• Formalities of the company and dealing with all legal authorities.
• Establishing GITEC personal development discussion based on a 360 degree questionnaire VS one to one interviews
• Handled the responsibility of opening a new training consultancy company in Dubai including developing business plan, investment profile, contracting different international training providers,

Business Development Manager at Berlitz
  • Egypt
  • January 2001 to March 2005

- Preparing the Marketing plan, budget for the training facility center, Monitor and ensure that the marketing spend is in line with the budget and selling the training services and courses to the corporate accounts.
- Acting as the Training Consultant for the training facility center.
- Established a wide network with the training providers in Egypt (IT, Management, and Business Skills), Segmenting target market and continuous market research through a managed communications efforts for Berlitz Corporate.
- Assisting in the preparation of the training plans for different companies.
- TNA for different sectors and industries.
- Doing training needs analysis and training evaluation.

Marketing and Sales Manager at CompuMe
  • Egypt
  • January 2000 to December 2000

- Developing marketing plan, budget, sales strategies.
- Selling On-Line training courses and achieving targets.
- Preparing the operations procedure for the learning center.
- Preparing IT proposals (hardware, Software and Network).
- Promoting IT services to corporate clients.
- Set up sponsorship schedule for all channels of distribution.
- Build up media contact list with full background detailed information & to handle all media works including ads, editorials & press releases.

Business Development Executive at Asset Technology Group
  • Egypt
  • September 1998 to January 2000

- Pre-sales activities which includes identifying their technical situation in terms of software, such as the data base engine, data base tools, available software and Presenting Software solutions and ERP.
- Preparing feature benefit for each product and competitive analysis.
- Preparing demo scenarios and preparing different events targeting different clients and segments.

Education

Bachelor's degree, Business
  • at Cairo Unviersity, Faculty of Commerce
  • June 2000

Studying HR, Marketing, Sales, Organizational Behavior, Management, Strategic Management are courses I studied

Specialties & Skills

Management
Business Development
Training
Market Research
Computer

Languages

English
Expert