Motamer Zmeili

• Lead end-to-end supply chain operations across procurement, supplier qualification, contract
negotiation, inventory control, warehousing, logistics, KPI reporting, risk management, and
regulatory compliance.
• Manage local and international shipments while ensuring compliance with Saber, Fasah, SASO,
and other trade, customs, and safety requirements.
• Optimize stock availability and working capital through safety stock analysis, ABC classification,
warehouse audits, and 5S implementation.
• Develop KPI dashboards, management reports, and ERP-based analytics tools to improve
operational visibility, decision-making, and process automation.
• Conduct supplier audits and performance reviews, implement multi-sourcing strategies, and
strengthen supply continuity while reducing operational risk.
• Lead and develop cross-functional teams, improve coordination across functions, and drive
continuous improvement in service, efficiency, and execution.
• Support cost optimization through strategic negotiation, waste reduction, and process
improvements while maintaining service levels and compliance standards.
Selected Achievements:
• Negotiated key supplier contracts that delivered 8% annual savings, equivalent to SAR 4
million.
• Reduced annual transportation cost by 15% through long term service contracts, multi-sourcing
and negotiations.
• Maintained 98% inventory accuracy through regular audits and inventory control discipline.

• Administering stock control & inventory levels by:
1. Conducting periodic physical counts.
2. IRA (Inventory Record Accuracy) Audits.
3. Reconciling with ERP system (SAP Business One).
• Maintains physical condition of warehouse by planning and implementing appropriate design layouts.
• Controlling order’s processing by monitoring safe and efficient receipt, storage and dispatch of warehouse goods.
• Implementing & managing operational policies and procedures
• Ensuring employee’s compliance with IMS policy inside the warehouse.
• Maintaining documentation and verifying all REP records & entries to ensure accurate records of warehouse activities.
• Led the project of “Bar code implementation” for finished goods transfer, delivery & counting.
• On time submittal of professional reports to management.

• Serve as the customer’s single point of contact for orders management and ensure high level of customer satisfaction for five main customers by conducting regular meetings and visits, effective email communication, professional relationship and full support.
• Reduce the operating cost of the facility by 20% while maintaining the same quality of service.
• Assure customer PO’s are reviewed and confirmed according to Service Level Agreements set forth by the company. This includes the review of prices, requirements, and delivery lead-time.
• Coordinating to get customer’s forecast & update the same in the ERP
• Calculating MAPE (Mean Absolute Percentage Error) to verify forecast accuracy & submit deviation reports to management.
• Supporting customers by solving any issues related to material rejection, pricing & shortage in delivered quantity.
• Developing work plan to my subordinates with full adherence to company’s objectives
• Monitoring SAMBC ( Service As Measured By Customer ) and align the result on ( weekly / monthly ) basis with the customers
• Monitoring & calculating OTIF (On Time In Full) and successfully automated the calculation process of the same.
• Successfully complied with high response rate to customers enquiries.
• Oversea & control all planning activities starting from receiving orders, validation, check customer’s requirements, production schedule up to delivery of finished goods.
• Monitor raw material (allocated / safety stock) and generate purchase request if necessary to full fill the demand.
• Develop production master plan according to current orders and plan the workflow & schedule in production department.
• Monitor Production performance to ensure timely delivery & identify delays to notify customers in advance & escalate it to top management.
• Creating and monitoring department KPIs, reviewing the same with top management on quarterly basis to measure the performance and take corrective actions and improvements if needed.
• Submitting on time reports to top management and customers \[Daily, weekly, monthly, quarterly, and yearly reports\]
• Re-engineering the Processes and Procedures of \[Planning & Production departments\] to increase the efficiency of workflow, quarterly reviewing all registered documents in quality management system (Q-Pulse) to ensure workflow still efficient and to explore any need for improvement.
• Training, assessment & coaching for my team, motivating them by setting personal KPI’s and creating an evaluation system for them.
• Participating as a Project Team Leader enhanced my experience in terms of using the \[Lean Six Sigma\] tools to uncover process waste, reduce non-value adding activities and delivering tangible benefits.
• Participating in a joint VSM (Value Stream Mapping) session with our main customer in Saudi Arabia enabled me to enhance my process engineering skills
• Participated as an Observer in internal audit conducted by IMS department to assess the compliance with ISO 9001 requirements.
• Supervising the shipping process of finished goods to all customers