معتز أبو النجا, Avaya PreSales Specialist & Technical Consultant

معتز أبو النجا

Avaya PreSales Specialist & Technical Consultant

BTC Networks - Jordan (Baud Telecommunication Company)

البلد
الأردن - عمان
التعليم
بكالوريوس, Electrical Engineering
الخبرات
16 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 7 أشهر

Avaya PreSales Specialist & Technical Consultant في BTC Networks - Jordan (Baud Telecommunication Company)
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ سبتمبر 2010

Working as:
- Sales support, by attending sales meeting as a technical expert to cover any technical question.
- Consultant in Pre-Sales Design, and checking the sales offers to make sure it is in optimum design.
- Senior Support Engineer, for the Avaya products and Application's integration.

Working as a Technical Support Engineer في ARTELCO
  • الأردن
  • نوفمبر 2007 إلى أغسطس 2010

November 2007 - August, 2010
ARTELCO - Arab Telecommunication for Trading and
Maintenance Company: A leading communications solutions provider and integrator in the Middle-East region, providing consulting, design,
integration and services for multi-play and IP Telephony environments as well consultancy, integration and professional services for contact center
solutions.
Working as a Technical Support Engineer in the field of IP Telephony,
PBXs, Networking and their cabling, configuration, applications and integrations, specializing in AVAYA products.

الخلفية التعليمية

بكالوريوس, Electrical Engineering
  • في University of Jordan
  • يناير 2007

2003 - 2007 University of Jordan B.Sc. in Electrical Engineering

الثانوية العامة أو ما يعادلها, Tawjihi
  • في Al Ittihad Secondary Schools
  • يوليو 2003

(Good degree) 2002 - 2003 Al Ittihad Secondary Schools (Amman, Jordan)

Specialties & Skills

Integration
Integrations
Professional Services
CABLING
ENGINEER
MAINTENANCE
SOLUTIONS
TECHNICAL SUPPORT
TELECOMMUNICATION
TELEPHONY
TRADING

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

• Avaya Certified Implementation Specialist (ACIS ) for Avaya Aura Communication Manager & Messaging (الشهادة)
تاريخ الدورة:
November 2013
صالحة لغاية:
November 2015
• Avaya Certified Implementation Specialist (ACIS )for Avaya Aura® Contact Center (الشهادة)
تاريخ الدورة:
August 2014
صالحة لغاية:
September 2016