SENIOR SYSTEM ENGINEER
SUDAPET Co. Ltd
مجموع سنوات الخبرة :8 years, 4 أشهر
● VSphere Engineering (ESXI, vCenter Server, vSAN, VDI).
● Designed, implemented, and managed the Business Continuity and Disaster Recovery Plan using VMware Solutions, ensuring uninterrupted operations in case of a disaster.
● Design, implement and troubleshoot storage, servers (CISCO, HP, ), SAN (Netapp), Networking (Cisco Nexus) solutions for datacenters
● Managed the design and implementation of storage systems using NetApp, optimizing data storage and retrieval processes.
● Rolled out new VDI machines through VMware horizon view, enhancing virtual desktop performance and user experience.
● Upgraded systems with new releases and models to keep the infrastructure up to date and leverage the latest features and improvements.
Projects:-
● Implementing new NetApp FAS2820 San Storage and live migration from old storage through vSphere vMotion with zero downtime
● Design and implement ManageEngine Service Desk Plus Using ITIL Best Practice to enable ticketing and IT inventory improving issue tracking and response by 30%
● Performed requirements analysis, translating business needs into IT resource specifications for successful project execution.
● Liaised with vendors and other IT personnel for problem resolution, ensuring timely resolution of technical issues.
● Designed, installed, managed, and configured bank network equipment including switches, routers, DHCP, DNS, and firewalls (Cisco, Fortinet), ensuring secure and efficient network operations.
● Configured routing protocols OSPF, EIGRP, RIP, BGP, and switching technologies Vlans, MST, VTP throughout the bank network, optimizing network performance and efficiency.
● Maximized network performance through ongoing monitoring and troubleshooting, resolving any network-related issues promptly.
● Managed and configured bank firewall (Fortinet) policies, VPN, routing, and security profiles, ensuring robust network security.
● ensuring Network Security by applying security batches, monitoring alerts and responding to security incidents
● Installed, configured, tested, and maintained operating systems, application software, and system management tools (PRTG, ManageEngine Vulnerability Scanner, ManageEngine log Analyzer), ensuring a stable and secure IT environment.
● Implemented and configured bank virtual infrastructure, including VMware vCenter and ESXI hosts, vMotion, HA, Fault tolerance, etc., enabling efficient and scalable virtualization.
● Managed and configured bank mail system using Fortimail, ensuring reliable and secure email communication throughout the organization.
● Deploying and configuring Servers OS (Linux, Windows Server, Active Directory, WSUS, WDS, File Server)
● Implemented, managed, and configured Bank HPE Storage Solutions (RAID, LUNS, ILO, etc.), ensuring effective and secure data storage.
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● Managed day-to-day operations of the datacenter, including monitoring, troubleshooting, and resolving hardware and software issues.
● Performed daily, weekly, and monthly inspections of infrastructure supporting data center operations, ensuring the infrastructure's stability and performance.
Projects:-
● Implementing Fortigate 501E firewall, applying policy and security profiles through the bank network, establishing Site to Site VPN Connection with Central bank of Sudan
● Planned, designed, and implemented a backup connection from all branches to HQ and DR site, enhancing data connectivity and resilience using OSPF for network routing.
● Design and Implementation of Sangoma IP PBX telephony and Yeahlink IP phone in all Bank locations
● Budgeting and listing Hardware Requirement including Servers Switches routers IP telephony and CCTV for 5 new branches
● Plan, Design and deployment of vSphere Environment and Configuring Host Clustering, HA, vMotion and Fault tolerance which reduced hardware cost by 50%
• Providing Secondary Support for IT Administrator
• Managing, configuring and troubleshooting End users Pcs
• Acting as First point contact for All IT & Technical Queries
Projects:-
• Creating Windows image for end users devices using WAIK tool minimizing the setup and configuration time by 90%
• Responsible for Diagnosing & resolving Hardware and software & end user problems
• Acting as First point contact for All IT & Technical Queries
Bsch in computer Science with good grade