محمد مقساسي

* Handling and operating multi brands and types of restaurants
* Opening and operating a varieties of new brands, in a multiple locations as a virtual kitchen

* Prepare & execute CATERING from A to Z for different occasions
* Increase the sales
* Decrease costs
* Hygiene & food safety standard manager
* Employees training
* Development of standard rules
* Delivery & Staff transportation Schedules
* Retail (teas & tea accessories) arrangement and development
* Creating diner lunch meals & make a deals with big companies
* Local store marketing
* Create delivery map with types division with delivery limit
* Food tasting and menu development

* Business development
* Menu development
* Training
* Food safety & hygene
* Cost controler
* Opening new restaurant
* All food & beverage subjects
* HACCAP & ISO

* Covering all manager responsibilities in 2 branches (Pizza hut dining) & (PHD branch)
* Inventory, Training, Schedules, Hiring, Firing
* P&L, cost control
* Handling internal & external affairs for the shops (municipality, maintenance, employees needs, development)
* Making monthly and yearly inventory in other area in Lebanon as a spot check
* Development of check lists, management trainer
* Creating new ideas for LSM, give supposal to a new offers and marketing

* Started as an assistant manager to open the new concept PHD (pizza hut delivery) in north Lebanon then Promoted after 6 months as a manager for the branch.
* Hiring staff for different section
* Working in P&L for a new concept based on the delivery section in pizza hut before.
* Training new staff for all sections
* Put delivery map with different work zone
* Manage all the maintenance problem
* Good planing in ordering food stuff & controlling inventory

* Shift Leader
* Responsible for managing the daily operations
* Development and performance management of employees
* Oversee the inventory and ordering of food and supplies
* Optimize profits and ensure that guests are satisfied with their dining experience
* Reports to the General Manager and Regional Vice President
* Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service
* Help the manager in all financial reports (Payroll, invoices, inv..)
* Enforce Food safety & Handling all operation responsability

* Costumer Care
* Handling Costumer Complains
* Preparing Staff Schedules
* Execution Company Standards
* Link Between Management & Team
* Covering All Sections In Rush Or When There is Absents
* Checking Dining, Kitchen and Bar
* Preparing Check List With Action Plan
All The Related Jobs Of Supervisor