Senior Administrator
Ports, Customs & Free Zone Corporation
Total des années d'expérience :25 years, 7 Mois
• Control all administrative tasks to maintain smooth workflow.
• Update and maintain the departmental procedures and forms.
• Cooperate with top management to improve the service quality.
• Coordinate between all departments to insure the development process continuity.
• Attend development issues meetings with external entities and departments.
• Provide support to the top management if required.
• Prepare monthly activity and income report.
• Recognized and certified as best performer, 2010
• Supervising churn and retention team work.
• Monitor calls and control the quality in customer service delivered by the team members.
• Arrange training courses and activates for team members.
• Provide full support to the management.
• Prepare weekly & monthly performance and revenue reports.
• US Embassy representative.
• Handling all correspondences related with immigration application process.
• Handling all administrative tasks.
• Contact suppliers/clients and arrange correspondences letters and meetings.
• Attend meetings with GM if required.
• Handle all banks and government follow-ups.
• Showroom direct sale agent (fabrics).
• Prepare invoices and arrange documentation for sales.
B.A in General Science/Teaching (Physics, Chemistry & Biology), Al-Albayt University, Jordan, 2005