Qatar Airways
مجموع سنوات الخبرة :7 years, 4 أشهر
Customer Experience - Premium Operations
•Checking in of passenger
•Documents check i.e; visa and emigration requirements for travel(travelling documents)
•Boarding Passenger and issuing boarding documents
•Handling VIP and premium operation, premium customers
•Experienced with all aspects of flight management
•Good problem solving skills especially in high-pressure situation
Checking in guests
•To promote loyalty amongst a broad range of customers.
•Customer complaints handling
•Sales Ability
Ticketing, Checking-in of passengers, counters Managing,
•Conduct Departures of Flight, Pre- Flight and Post- Flight Documentation
• Managing Arrivals of Flight with Mishandling Cases of baggage,
•Endow with remedy for customer satisfaction
•Handling customer complains
Managing Enquires and Walk ins,
• Admission Batch Formation, Visit Catchments, Facilitate data management.
•Presentation and Administrative jobs
1year
Administration. (Back office)
•Maintaining attendance
•Official Letter Drafting,
•Member management, including email reminders, member roster, and records of financial dues
•Assist client as they enter office and via phone
•Perform filing, data management, drafting and editing short office memos
•Assist with all other office administrative duties
BACHELOR IN COMMERCE
12 TH PASS CERTIFICATE FROM DELHI BOARD