Engineering Management
Ministry Of Finance-General Directorate of Land Registry & Cadastre GDLRC
مجموع سنوات الخبرة :35 years, 1 أشهر
* Central Director, Governmental Private Real Estate Office (2007 - Present)
- Accelerated delivery of governmental transactions and ensuring 1-day delivery.
- Defined and integrated automated processes to streamline transactions while ensuring transparency and efficiency across the central office and its departments.
- Audited and lead department officers to guarantee appropriate recommendations and minimize client inquiry by 50%.
- Acted as a consultant to the General Director in automation and process enhancement.
- Established a team structure to manage all governmental real estate transactions.
- Resolved employees’ issues by finding immediate solutions and increasing employee satisfaction.
- Provided governmental advice to the World Bank and United Nations missions at the Central Office of the Governmental Private Real Estate.
* Head of Department, Emergency IT Specialist, Information Technology Department (2005 - 2006)
- Appointed as a head of department
- Established and developed disaster recovery mechanisms and procedures to mitigate future risks.
- Collaborated with cross-functional stakeholders across the department and a contracting company to ensure successful delivery of features/products while managing schedules and milestones.
- Documented delivery procedures for external contractors/companies to guarantee information and technology transfer to the General Directorate of Land Registry and Cadastre.
- Established system and security policies to minimize risks.
- Lead the IT department in all aspects (software, hardware, and human resource).
*Head of Department, Ownership Center Department - (2001 - 2007)
- Planned, designed, implemented, and tested an Oracle database that helped in the digitization of the department.
- Created and analyzed data reports and provided an expert opinion as an advisor on foreign and local affairs.
- Prioritized requirements and created detailed task breakdown to ensure efficient work process which decreased customer review period by 50%.
- Analyzed, tested, audited the National Integrated Registry System (NIRS) process and application for property ownership to verify the conformance to functional requirements.
* Senior Analyst/Programmer, Cadastre Operations Modernization & Automation COMAP (1996 - 2005)
- Automated the work in Registries and Cadastre offices in GDLRC and digitized over 7000 map sheets covering over 800, 000 land parcels in 8 regional sites.
- Lead the product development, ideation, requirement elicitation and ensure stakeholder buy-in while keeping the users’ satisfaction in mind (Integrated Registry System (IRS) and Integrated Cadastral Mapping and Survey System).
- Applied software development life cycle in managing the product roadmap and iterations and applying biweekly reviews to react fast to changes.
- Trained employees on the newly developed software and created site implementation and Transfer-of-Knowledge documents to mitigate risks.
- Performed user testing to identify pain points and guarantee the highest standards for digital maps and lowering customer inquiry.
- Created quality assurance processes to ensure data accuracy based on the governmental standards and policies.
- Planned and designed Engineering Ethics course that covered responsibility in engineering; organizing principles of ethical theories; computers, individual morality, and social policy; honesty, integrity, and reliability; safety, risk, and liability in engineering; international engineering professionalism.
- Taught engineering and non-engineering undergraduate students’ different ethical concepts.
- Trained government officers and employees on strategic public procurement in coordination with the Chartered Institute of procurement and Supply (CIPS) in the United Kingdom.
- Introduced effective management of public sector procurement projects, significant resources, stakeholders and activities and conflict management strategies.
- Reviewed lesson plans and verified the material and exercises fit the suggested outline.
* Academic Research Analyst, Engineering Management Program
- Researcher in a project financed by USAID entitled as GIS-Based Land Use Planning for a Coastal Area in the District of Batroun in Lebanon.
- Collecting all needed data and maps, sorting - compiling - creating GIS database, followed by developing of framework and finally experimenting them in land allocation problem solving.
* Senior Analyst/Programmer, Information Department (1995 - 1996)
- Transferred KUDAMS data and equipment to the Information Technology department.
- Created FAQ documents to assist IT professionals in managing the system performance.
- Lead and performed data migrations and reformatting using SQL and Unix scripts into a new restricted database environment using Oracle database and Microstation CAD system.
- Developed procedures to customize the software usage and data migration and guarantee the integrity of the data.
* System Manager, Survey Department (1992 - 1995)
- Re-established and re-launched the KUDAMS project by eliciting the hardware and software requirements after a country-wide disaster.
- Recruited IT staff, established & implemented technology transfer methodology, staff training plans and developing employee’s skills to handle job requirements.
- Planned, designed, tested, and reconfigured databases.
- Migrated across three different platforms VAX/VMS, Unix/Clipper and INTEL/DOS windows.
- Collaborated with cross-functional teams to ensure successful delivery of product features.
- Established disaster recovery plans while also enhancing the security of the system by instilling strict access control policies.
* Assistant System Manager, Survey Department and KUDAMS Project (1988 - 1990)
- Developed and implemented a VAX platform configuration software to create a governmental transactions system.
- Performed user testing to understand the customers pain points which helped in enhancing the customer experience.
- Created and trained governmental employees on the software and created a FAQ document to decrease the number of support tickets.
- Diagnosed and solved hardware (network, computer, etc.) and software (desktop, configuration, etc.) issues.
- Created and performed backup action plans to ensure fault tolerance and availability of governmental sensitive data.
