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Mouna Taha, Specialist Organization Development & Job Design

Mouna Taha

Specialist Organization Development & Job Design·Confidential

الإمارات العربية المتحدة

ماجستير, Business Administration

الخبرة العملية

مجموع سنوات الخبرة: 13 سنوات, 7 أشهر

Specialist Organization Development & Job Design

يونيو 2023 - حتى الآن

Confidential

أبو ظبي، الإمارات العربية المتحدة

يونيو 2023 - حتى الآن

• Conduct a comprehensive job analysis to identify the key responsibilities for all positions in the organization
• Utilize various methods such as interviews, manuals, policies and observations to gather data on job roles
• Draft and update clear, concise and accurate job descriptions for all positions in the company
• Assist hiring managers and Recruitment to understand specific job requirements to assess candidate suitability
• Work with Performance Management to utilize the job descriptions as a foundation for evaluation and goal setting
مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
الموارد البشرية والتوظيف

Senior Employee Relations Specialist

مايو 2021 - مارس 2023

Department of Health

أبو ظبي، الإمارات العربية المتحدة

مايو 2021 - مارس 2023

• Handle issues with regards to attendance, leaves, salaries, promotion and transfer as per HRA Policy
• Answer daily employee queries using a ticketing system (AAMRNA) and provide the necessary assistance
• Onboard new joiners and work with Recruitment/Training team to complete their joining formalities, orientation programs and probation period
• Raise and manage medical requests in term of long sick leaves, escort leave, reduce working hours and remote work requests in the medical committee (Accela Civic Platform)
• Update employee relation policies and procedures and liaise with external vendors to enhance ER systems
• Perform investigations into HR policy violation and advise managers with resolving issue
• Prepare disciplinary letters and issue warnings as per HRA policy and internal rules within the employee relation
• Check employee absences/violations and take the necessary action to cover the days or deduct them as per the law
• Prepare employee relation reports such as employee attendance, daily violations, medical requests, outsource details, remote work, resignation list, employee leaves, …etc
• Prepare outsource monthly payroll and verify agency invoices
• Enroll employees in Oracle and update their assignment details as required (position, location, manager, leaves)
• Handle employee’s end of service in term of declarations, approvals, oracle, payroll, clearance and final settlement
• Terminate employees in Abu Dhabi Pension Fund (Defer Nonpayment/Termination Payment Request/Pension)
مجال الشركة:
خدمات الرعاية الصحية الأخرى
الدور الوظيفي:
الموارد البشرية والتوظيف

HR Assistant (AD Business Partner)

نوفمبر 2020 - مايو 2021

Amazon

أبو ظبي، الإمارات العربية المتحدة

نوفمبر 2020 - مايو 2021

• Support in delivering HR services in term of insurance cards, residency visa, Emirates IDs as per UAE labor law
• Lead the operational activities of employee relations and build good relationship with other amazon site leaders
• Act as the HR focal point in the recruitment process (onboarding) of new joiners
• Handle employee leave issues and daily attendance to ensure fully alignment with Amazon HR policies
• Support the Operations Team in managing employee’s investigations, resignation, and salary issues where needed
• Conduct employee engagement activities to have a high rate of wellbeing and happiness
• Manage Associate files and update their personal details in all UAE sites
• Check site “Voice Of Associates” (VOA) and conduct Gemba Walk to answer all queries and provide assistance
• Liaise with Amazon Managers to draft/update job descriptions as per employee relations trend
• Partner with site stakeholders to check the daily compliance report of all UAE Amazon Associates
• Perform coaching sessions to site Supervisors as well as Associates to raise the awareness level of Amazon policies
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الموارد البشرية والتوظيف

HR and Job Design Analyst

يوليو 2019 - أغسطس 2020

ADNOC Distribution

أبو ظبي، الإمارات العربية المتحدة

يوليو 2019 - أغسطس 2020

• Participate in transformation projects and advice in the preparation of Job Descriptions and job evaluation process
• Conduct interviews with job holders to gain further insights about job scope of work and function
• Collect the documentation required to write proper job descriptions and deliver role’s main objective
• Write, review and update company job descriptions reflecting the main duties and accountabilities
• Using HAY Methodology, evaluate/re-evaluate approved job descriptions and discuss the same with JE Committee
• Liaise with Recruitment team to provide the approved grades, title, minimum requirements for onboarding purpose
مجال الشركة:
النفط والغاز
الدور الوظيفي:
الموارد البشرية والتوظيف

Acting Employee Engagement Team Leader

يناير 2016 - أغسطس 2020

Adnoc

أبو ظبي، الإمارات العربية المتحدة

يناير 2016 - أغسطس 2020

 Lead bi-annual survey called “Employee Engagement Survey” under Performance Management Department to raise the level of engagement and well being
 Benchmark to visit engagement best practices, come up with future improvements and enhanced HR Strategies
 Consult with ADNOC organization Heads effective engagement strategies, practices and action plans
 Develop with Performance Management Manager various engagement tools and manage the closure of all corrective action plans
 Provide culture trainings to Unit Heads to reflect engagement objectives, HR strategies and raise employee morale
 Draft engagement Term of Reference (TOR), policy and procedure
 Conduct regular meetings to review HR KPI progress and ensure alignment with company’s strategic plans
مجال الشركة:
النفط والغاز
الدور الوظيفي:
الموارد البشرية والتوظيف

Organization Development Officer

أغسطس 2012 - يونيو 2019

Adnoc

أبو ظبي، الإمارات العربية المتحدة

أغسطس 2012 - يونيو 2019

 Provide consultation to identify, plan and implement organizational structure changes (transformation projects)
 Review organizational structure, make change recommendations and assist in studying company’s operating model
 Benchmark against other organizations and visit latest OD tools, best practices and HR strategies
 Perform structural health checkup and ensure all activities are correctly reflected in the organization structure
 Update and maintain company’s organization charts using Visio
 Support the development of agile OD initiatives, guidelines and processes considering budget limitation
 Make presentations to senior managers suggesting new initiatives with cost calculation
 Review job titles, job family, reporting relationships and company Statement of Functions (SOFs)
 Maintain OD manuals, update HRM System, administer HR Dashboard and update OD policy and procedure
مجال الشركة:
النفط والغاز
الدور الوظيفي:
الموارد البشرية والتوظيف

التعليم

Abu Dhabi University

يوليو 2015

يوليو 2015

ماجستير، Business Administration

الإمارات العربية المتحدة

المعدل التراكمي (نقاط): 3.9 من 4

المعدل التراكمي (نقاط): 3.9 من 4

Abu Dhabi University

يوليو 2011

يوليو 2011

بكالوريوس، English (TEFL and Translation)

الإمارات العربية المتحدة

المعدل التراكمي (نقاط): 3.7 من 4

المعدل التراكمي (نقاط): 3.7 من 4

Al Muntaha Secondary School

الثانوية العامة أو ما يعادلها

الإمارات العربية المتحدة

from

Skills

Data Analysis

Expert

Organization Development

Expert

Employee Relations

Expert

Employee Engagement

Expert

Job Design

Expert

BUSINESS COMMUNICATIONS

Expert

COMMUNICATION SKILLS

Expert

COMPETITIVE ANALYSIS

Expert

MICROSOFT PROJECT

Expert

BUSINESS ADMINISTRATION

Expert

BENCHMARKING

Expert

Project Management

Intermediate

Organization Development

Expert

Effective team player

Expert

Technical statistical skills

Expert

Analytical skills

Expert

Job Evaluation

Expert

Job Design Analysis

Expert

workforce planning

Intermediate

negotiation

Expert

organizational development

Expert

oracle hr

Expert

hr transformation

Expert

planning

Expert

problem solving

Expert

operational hr

Expert

orientation

Intermediate

performance appraisal

Beginner

performance management

Beginner

microsoft powerpoint

Expert

office administration

Expert

time management

Expert

payroll

Beginner

office management

Expert

marketing

Beginner

policy

Expert

office work

Expert

HR reporting skills

Expert

Business Management & Leadership Skills

Expert

Strategic Thinking & Planning Skills

Expert

Employee Engagement

Expert

Coaching

Expert

Organizational skills

Expert

Multitasking skills

Expert

Active listening

Expert

onboarding and offboarding

Expert

Workplace Culture Development Skills

Expert

HR Project Management

Expert

Interpersonal Skills

Expert

Employee relations

Expert

Proactivity

Expert

Microsoft office

Expert

grievance and disciplinary

Expert

Managing priorities

Expert

Compensation and benefits

Expert

Management

Expert

Decision-Making

Expert

Attention to Details

Expert

Microsoft Visio

Expert

Translation

Intermediate

Presentation Skills

Expert

HR Operations

Expert

HRMS

Expert

teamwork

Expert

Data Analysis

Expert

Employee Relations

Expert

Job Design

Expert

اللغات

العربية

متمرّس

الانجليزية

متمرّس

التدريب و الشهادات

الشهادات
Human Resources Analytics from University of California via Coursera
Dec 2021
Certified Human Resources Management Professional
Feb 2020
 Certified Mind Mapping & Couching- Think Buzan Certified
 Certified Business Professional, Business Communication & Business Etiquette & Protocol
 Certified HAY Job Analysis & Description, Job Evaluation & Grades (Korn Ferry Hay Guide Chart Prof