Mourad Turki, Customer Service Representative

Mourad Turki

Customer Service Representative

Barwa Bank

Location
Tunisia
Education
High school or equivalent, Business Administration And Commerce
Experience
5 years, 7 Months

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Work Experience

Total years of experience :5 years, 7 Months

Customer Service Representative at Barwa Bank
  • Qatar
  • January 2016 to January 2018

-Communicating with customers to resolve issues or concerns regarding products or
accounts.
-Processing transactions such as deposits, withdrawals, or loan payments on behalf of
customers.
-Providing information about bank products and services to potential clients.

HR Officer at Swiss Boring Trevi Group
  • Qatar
  • January 2014 to January 2016

Follow up and updates of work visa, business visa, health card and exit permits.
-Maintain records of vacation days and tickets entitlement.
-Training for and adhering to the high standard Swiss-Boring company.
-Providing monthly operational reports to the company.
Interpreter
Gulf Adventure Tourism (1 Year) (Dubai, U.A.E & Doha, Qatar)
-Consecutive interpretation more common in smaller meetings and discussions, the
speaker will pause after each sentence or point and wait whilst I’d translate what is
being said into the appropriate language.

Education

High school or equivalent, Business Administration And Commerce
  • at College Of The North Atlantic - Qatar
  • October 2022

courses: 2007: Baccalaureate of French Arts at High School ✔ 2009: Certificate in Business Administration and Management

Specialties & Skills

CUSTOMER RELATIONS
INTERPRETATION
MEETING FACILITATION
ORGANIZATIONAL SKILLS
PUBLIC SPEAKING
ADOBE PHOTOSHOP
APPROACH

Languages

Arabic
Expert
English
Expert
French
Expert