moustafa alaa aldeen hussen, Travel Consultant

moustafa alaa aldeen hussen

Travel Consultant

AJWAA TRAVEL & tourism co. KSA

Lieu
Arabie Saoudite - Tabuk
Éducation
Baccalauréat, law
Expérience
16 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 5 Mois

Travel Consultant à AJWAA TRAVEL & tourism co. KSA
  • Arabie Saoudite - Tabuk
  • Je travaille ici depuis mars 2016

• Worked well to achieve targets and ensured that all queues and updates were regularly checked.
• Utilized all preferred Airline contacts.
• Handled internal and external calls, offering the highest level of customer service.
• Managed database and back office as required.
• Issue tickets, MCO’s, Excess .
• Re-issue tickets and recalculate fares for passengers changing itinerary and make any additional collections as required.
• Refund tickets and calculate fares for passengers .
• Make a deal with airlines
• Follow reservation and take an action when schedule change or reservation canclled .
• Follow any update with airlines .
• Calculate BSB account .
• Make a hotel reservation on online sites like hotelpeds & GTA & OMEGA .
• Sale tourism package all over the world like malysia & turki& egypt & europe.

ticketing Agent à rabie tours
  • Egypte - Le Caire
  • Je travaille ici depuis janvier 2011

• Worked well to achieve targets and ensured that all queues and updates were regularly checked.
• Utilized all preferred Airline contacts.
• Handled internal and external calls, offering the highest level of customer service.
• Managed database and back office as required.
• Issue tickets, MCO’s, Excess .
• Re-issue tickets and recalculate fares for passengers changing itinerary and make any additional collections as required.

call center agent à Etislat co. egy
  • Egypte - Le Caire
  • janvier 2010 à janvier 2011

• provide my to be patihent to listen the customer .
• make my more creative to know customer need .
• provide my to be more fast at compuoter and systemic to helpe solve the customer problem fast .

graphics designer à alwaleed advertising co. egy
  • Egypte - Le Caire
  • janvier 2009 à janvier 2010

my past work here :
my social media accounts here :
https://www.behance.net/MagensDesign
https://www.instagram.com/MagensDesign/
https://www.facebook.com/MagensDesign/
https://www.artstation.com/moustafahussin
https://www.deviantart.com/moustafahussin/art/Concept-art-865749345

my web site :
www.magensdesign.com

Branch Manager Sales à Raymond’s co. Egypt
  • Egypte - Le Caire
  • janvier 2007 à janvier 2008

• Provide excellent presentation for selling clothes and materials.

Éducation

Baccalauréat, law
  • à Cairo University
  • juin 2011

Specialties & Skills

Art Design
Aviation
Ticketing
Tourism
amadeus system
Microsoft office
graphic design
tourism
leisure travel

Profils Sociaux

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Langues

Anglais
Expert
Français
Débutant
Arabe
Expert

Formation et Diplômes

galileo reservation system (Certificat)
Date de la formation:
March 2015
graphic designer (Certificat)
Date de la formation:
March 2011
amdues egypt (Certificat)
Date de la formation:
April 2015
icdl (Certificat)
Date de la formation:
June 2011

Loisirs

  • كره القدم والقراءه