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Moustafa Alawami , Procurement Specialist and Sales Support

Moustafa Alawami

Procurement Specialist and Sales Support·Ingress Group LLC - ISG

Saudi Arabia

Bachelor's degree, Business Administration And Information Technology

Work experience

Total years of experience: 13 years, 9 months

Procurement Specialist and Sales Support

August 2022 - Present

Ingress Group LLC - ISG

Khobar, Saudi Arabia

August 2022 - Present

• Process and manage purchase orders (POs) in coordination with vendors and internal departments.
• Prepare vendor quotations, negotiate pricing and terms, and establish supplier credit lines to ensure
cost efficiency.
• Issue invoices and receipts, process payments, and conduct daily bank reconciliations for accurate
financial reporting.
• Produce daily bank statements and maintain detailed records of all financial transactions.
• Collect outstanding customer payments through proactive follow-up and coordination with the finance
department.
• Respond promptly to phone and email inquiries from customers and suppliers, maintaining strong
professional relationships.
Company industry:
Administration Support Services
Job role:
Support Services

Administrative Assistant & Human Resources Coordinator

July 2018 - July 2022

FeedCo Investment Company

Dammam, Saudi Arabia

July 2018 - July 2022

• Supported The General Manager along with the HR Department in daily HR operations and administrative duties.
• Handled scheduling, document preparation, and internal correspondence across departments.
• Assisted with onboarding, records management, and employee communication initiatives.
Company industry:
Manufacturing
Job role:
Human Resources and Recruitment

Information Technology Help Desk Service Support

March 2014 - June 2018

JAL International Co. Ltd.- Saudi Aramco-SMP

Khobar, Saudi Arabia

March 2014 - June 2018

• Provided first-line technical support and troubleshooting for users via phone, email, and on-site
assistance.
• Configured and maintained hardware, software, and user accounts across departments.
• Logged and tracked incidents, escalating complex technical issues when necessary.
• Assisted with onboarding of new employees and system access setup, ensuring minimal downtime.
Company industry:
Oil & Gas

Customer Service and Sales Consultant

October 2012 - February 2014

Samba Bank

Dammam, Saudi Arabia

October 2012 - February 2014

• Delivered customer service and sales support in a high-volume banking environment.
• Processed account openings, credit card applications, and loan inquiries in compliance with bank
policies.
• Promoted financial products and services to meet branch sales targets and enhance customer
satisfaction.
• Resolved customer issues efficiently through phone, email, and in-person interactions.
• Maintained accurate transaction records and assisted in daily cash reconciliation.
Company industry:
Banking
Job role:
Customer Service and Call Center

Education

Western Michigan University

April 2012

April 2012

Bachelor's degree, Business Administration And Information Technology

United States

GPA (point): 3.08 out of 4

GPA (point): 3.08 out of 4

Skills

بائع
Expert
بائع
Expert
مبيعات
Expert
مبيعات
Expert
كاشير
Expert
كاشير
Expert
مساعد شخصي
Expert
مساعد شخصي
Expert
مساعدة إدارية
Expert
مساعدة إدارية
Expert
خدمة العميل
Expert
خدمة العميل
Expert
محاسبة ادارية
Expert
محاسبة ادارية
Expert
علاقات العملاء
Expert
علاقات العملاء
Expert
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
DOCUMENT CONTROL
Intermediate
DOCUMENT CONTROL
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
Information Technology
Expert
Information Technology
Expert
OFFICE MANAGEMENT
Expert
OFFICE MANAGEMENT
Expert
ADMINISTRATIVE FUNCTIONS
Expert
ADMINISTRATIVE FUNCTIONS
Expert
INVOICING
Expert
INVOICING
Expert
ACCOUNT RECONCILIATION
Expert
ACCOUNT RECONCILIATION
Expert
Purchasing Processes
Expert
Purchasing Processes
Expert
Human Resources
Expert
Human Resources
Expert
FINANCE
Expert
FINANCE
Expert
Data Entry
Expert
Data Entry
Expert
Administrative Assistance
Expert
Administrative Assistance
Expert
Order Fulfillment
Expert
Order Fulfillment
Expert
Accounts Receivable
Expert
Accounts Receivable
Expert
B2B Sales
Expert
B2B Sales
Expert
Procurement
Expert
Procurement
Expert
Project Management
Intermediate
Project Management
Intermediate
Administration
Expert
Administration
Expert
MS Project
Expert
MS Project
Expert
Sales
Expert
Sales
Expert
Plant Maintenance
Intermediate
Plant Maintenance
Intermediate
Maintenance Planning
Expert
Maintenance Planning
Expert
SAP
Expert
SAP
Expert
Warehouse Management
Expert
Warehouse Management
Expert
Maintenance Management
Expert
Maintenance Management
Expert
Production
Intermediate
Production
Intermediate
Planning
Expert
Planning
Expert
Marketing
Expert
Marketing
Expert
Management
Expert
Management
Expert
Accounting
Expert
Accounting
Expert
Negotiation
Expert
Negotiation
Expert
Contract Management
Intermediate
Contract Management
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
Store Management
Intermediate
Store Management
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Contracts
Intermediate
Contracts
Intermediate
Business Development
Intermediate
Business Development
Intermediate
Receptionist
Expert
Receptionist
Expert
Secretarial
Expert
Secretarial
Expert
Front Office
Expert
Front Office
Expert
Teamwork
Expert
Teamwork
Expert

Languages

English

Native Speaker

Arabic

Native Speaker

Training and Certifications

Certifications
Work Ethics and Introduction to labor law
TAQAT
Oct 2020
Training
Work Ethics and introduction to labor law
Oct 2020

Hobbies and interests

Self reflection and growing