Business Development Senior Manager
Sadad Egypt
Total years of experience :15 years, 11 Months
1- Participate in Sadad’s expansion in the local & international markets as a
payment aggregator, e-collections and e-payments services provider.
2- Acquire new billers from different sectors (Governmental, Utilities, Charities,
Education, Syndicates, Telecom, ISPs, Banking, Transportation, Entertainment,
Insurance, Advertising, International Payment, Online Payment).
3- Scan and study the market to analyze competition and clients and consumers
preferences, to find proper business opportunities and to define the proper use
cases.
4- Manage the business cycle with billers by (identifying business opportunities,
building and strengthen clients engagement at all levels, presentations, pricing,
commercial proposals, user acceptance tests and till launching stages, and after
launching activities as accounts management during the service life cycle).
5- Conduct analysis and periodical reviews for the services performance and the
business plan progress and working accordingly.
6- Coordinate constently with the internal departments (Technical, Operations,
Sales, Finance, Marketing) before, during, and after launching of any existing or
new service.
7- Participate commercially in the legal revising for the business contracts and its
contractual conditions against our billers and partners.
1-Lead a team of 3 colleagues to manage ITSC’s end to end relationships with Regulators, Governmental Entities, National Switch, MNOs, Billers, Aggregators, PSPs, Banks, MTOs, MFIs, Payment Processors and other sectors regarding FinTech Solutions (Electronic Money Wallets, Digital Payment Solutions, International Money Remittance, and Electronic Documents Interchange).
2-Manage commercial activities by developing and implementing commercial strategies according to company goals.
3-Scan and study the market to analyze competition and customer preferences to find proper business opportunities and to define the proper use cases.
4-Develop the company business model and develop the value proposition that will be offered to the customer, to ensure customer acquisition and satisfaction.
5-Manage the business cycles with clients by (identifying business opportunities, building and strengthen clients engagement at all levels, presentations, pricing, commercial proposals, user acceptance tests and till launching stages, and after launching activities as accounts management during the service life cycle).
6-Manage the sales team to prospect potential customers, conduct calls, set appointment, and meets them to demonstrate presentations and demos about the potential solutions and values that could be provided.
7-Inform the technical departments regarding the customer preliminary requirements and arrange meetings to identify business and technical requirements for the project scope.
8-Ensure proper follow up with existing clients and find opportunities to expand revenues from the existing accounts.
9-Coordinate with technical and finance departments to develop and submit proposals.
10-Prepare, develop, and revise business development and sales commercial contracts and agreements.
1- Contribute in managing CIT VERiCASH end to end relationships with Regulators, Governmental Entities, National Switch, MNOs, Billers, Aggregators, PSPs, Banks, MFIs, Payment Processors and other sectors regarding Fintech and digital banking solutions (Electronic Money Wallets, Mobile Banking, and Internet Banking).
2- Assist to design business development strategy and Engage with CIT VERiCASH cross functional teams to design and execute tactical plans to execute the customer attraction strategy and bring relevant business best practices.
3- Contribute in preparing and implementing P&L analysis.
4- Contribute to analyzing and implementing of commercial models for business through profitability modeling, financial forecasting and competitive analysis.
5- Manage the business cycles with clients by (identifying business opportunities, building and strengthen clients engagement at all levels, presentations, pricing, commercial proposals, UATs till launching stages, and after launching activities during the service life cycle).
6- Communicate client's business requirements to the products & technical teams to be translated into technical requirements.
7- Monitor the development of the banking and financial services industry across the region, analyzing trends and understand factors impacting current and potential business results.
8- Focus on achieving business targets through growing existing business and developing new business opportunities and monitor business results of designated clients and anticipate challenges and take proactive measures to manage sales pipeline to accomplish targets.
9- Constantly execute business and market intelligence, industry analysis, and market scanning.
10- Conduct analysis and periodical reviews for the services performance and the business plan progress and working accordingly.
11- Manage the legal revising for the business contracts and its terms and clauses against the contractual parties.
1- Contribute in expanding of Sky Telecom Egypt in the local & international Key accounts, as an e-payment provider and services aggregator.
2- Responsible for cooperation with all key billers sectors (Army, Police, Governmental, Utilities, Charities, Education, Syndicates, Telecom, ISP, Banking, Transportation, Entertainment, Insurance, Advertising, International Payment, and Online Payment).
3- Manage the business cycles with billers by (building key customer relationships, identifying business opportunities, engagement, presentations, pricing, negotiations, user interface designing, user acceptance tests, till launching, and after launching activities during the project life cycle)
4- Perform the business cases studies which are used in preparing of pricing scheme to achieve a value add for Sky Telecom Egypt by increasing revenues and profitability.
5- Responsible for the accounts management after launching to ensure satisfaction of the billers, merchants, and payers.
6- Contribute in Developing and enhancing of Sky Telecom Egypt payment interfaces to keep up with development of the e-payment & e-collection field.
7- Develop the services internal process with the operational and financial departments.
8- Conduct analysis and periodical reviews for the services performance and the business plan progress and working accordingly.
9- Perform P&L reports for each project and working accordingly with rest of departments.
10- Performing the market researches against our competitors.
11- Coordinate the advertising issues with billers and Sky Telecom Egypt marketing team.
1-Lead a team of 4 colleagues to add new billers to Masary’s payment system and maintaining daily works with the existing billers.
2-Manage Masary’s expanding in the local & international markets as a payment aggregator.
3-Manage cooperation with all billers sectors (Governmental, Utilities, Charities, Education, Syndicates, Telecom, ISP, Banking, Transportation, Entertainment, Insurance, Advertising, International Payments, Online Payments).
4-Manage the business cycles with billers by (building key customer relationships, identifying business opportunities, engagement, presentations, negotiations, user interface designing, user acceptance tests, and till launching).
5-Manage the business cases studies which’s used in preparing of pricing scheme to achieve a value add for Masary by increasing revenues and profitability.
6-Manage the accounts management after launching to ensure satisfaction of the billers, merchants, and payers.
7-Contribute as a second level support for the billers, and conducting double visits for the needed billers.
8-Develop and enhancing of Masary's payment interfaces to keep up with development of the e-payment & e-collection field.
9-Develop the services internal process with the operational and financial departments.
10-Conduct analysis and periodical reviews for the services performance and the business plan progress and working accordingly.
11-Perform P&L reports for each project and working accordingly with rest of departments.
12-Manage the market researches against our competitors.
13-Manage the legal revising for the business contracts and its contractual conditions against our billers.
14-Manage advertising issues with billers and Masary’s marketing team.
Improve Masary's market position and achieving a financial growth for it and identifying business opportunities, negotiating and closing business deals and maintaining extensive knowledge of current market conditions. My job is to work with the business development team, marketing team, and directors of the Finance, Operation, Technical, and Sales Departments to increase sales opportunities and thereby maximize the revenues and continue to grow business in the future. also manage the relationships with the existing clients (the billers).
1-Explore new opportunities in the e-payment market by conducting market research and researching about organizations and potential new markets and set appointments (Telecommunications - Banking - Utilities - Universities - Donations - Transportation means ticketing - etc…)
2-Present and Negotiating about the agreement with the concerned biller by coordinating of the business & the contractual requirements and till the closing.
3-Building the project plan and managing the project tracks of technically, financially, commercially and operationally issue till the project launching and during its life cycle.
4-Manage the advertising and the launching activities for the new projects.
5-Develop and enhancing of Masary's services.
6-Conduct analysis and periodical reviews and data reporting for the services performance and the business plan progress.
7-Execute the market acquisitions plan for the new billers and B2B clients.
8-Providing the sales department with the essential experience about exist and new services to help them in selling these services to our merchants.
9-Train of the sales new comers about Masary's services.
10-Generate new B2B sales leads and deals and hands it over for the sales department after closing with a smoothly following up for the service quality.
Manage different segments; Key, National, Governmental & Large accounts - (50) accounts with active base 5K lines with 4M EGP revenue annually) - in related region, ensuring an increase in mobinil’s market share and a competitive market share for mobinil within assigned region resulting in handling own account professionally.
1-Enhance the sales within the list/market segment by promoting new solutions & introducing new products to related customers.
2- Search the whole potential of assigned list/business segment, study the area and arrange a program of visits by contacting people & setting appointments and maintain high punctuality to the set meetings/appointments.
3- Achieve a wide penetration in my accounts and get acquainted with all decision makers and influencers.
4- Identify the shared and exclusive accounts and immediately attack competitors in the existing shared accounts.
5- Assess customers needs, explain & demonstrate products to them which may involve providing technical description and explain purposes of using specific products aiming at developing a trustworthy relationship with them.
6- Communicate & advise my customers with all new offers, tariffs, business solution & proceed with the required migrations in a timely manner. Quote & negotiate prices, credit terms and prepare contracts.
7- Seek and probe proactively for potential growth, potential threats, business opportunities, set visits objectives and articulate a business plan for each account to ensure long term business relationship, high customer’s satisfaction and ensure profitability on commercial offers presented.
8- Respond in a timely manner to all Siebel sales leads, churn threat, customers requests, emails, feedbacks and required reports such as weekly report, inventory, sales forecast, remote activation, rejection reports, save & credit reports.
9- Achieve the sales objectives set by the direct manager and ensure profitability on commercial offers presented.
Maintain the retail goals by exceeding the customer expectation, achieve the sales
quota, adhere to the policies and procedures parallel with company values &
strategy.
1- Achieving my individual Sales monthly target.
2- Ensure high level of quality and accuracy in the daily work.
3- Enhance after selling service & provide total customer satisfaction.
4- Handle customers inquiries and provide solutions to their problems.
5- Sell Orange products and services and ensure proper collection of required documents.
6-Promote handsets and accessories.
7-Ensure compliance to policies & procedures.
8- Handle and keep records of cash & inventory to maintain accurate data that can be used for the 2nd shift and daily reports.
9- Prepare reports including briefing, daily activity, closing sheet & follow up.
10- Handle the time sheets and the staff schedules.
11- Involvement in implementing the retail plan.
12-Handle all paper work which is reported to the different company departments.
Contribute in building and developing customer base by acquiring new accounts through sales activity to maximize revenue. Execute all sales cycle steps required to deliver the best customer experience possible.
1. Achieve the assigned voice & data target on monthly basis.
2. Engage in sales calls and visits to all customers to define Vodafone Voice and Data products.
3. Provide the corporate sales manager with the daily, weekly and monthly reports to know how many visits, figures and target achieved.
5. Build and maintain the quota pipeline and forecast on 30/60/90 days basis for the
assigned territory and customer base.
6. Identify potential accounts and build a prospect hit list on monthly basis.
7. Implement all of the sales policies and procedures while doing business to improve
work quality.
8. Apply Market sizing techniques for the territory in terms of competitors share to enhance my company market share.
9. Build an excellent relationship with the customers based on credibility, reliability and responsiveness to all requests in timely and professional manner.
10. Exposure to all market trends and continuous shifts to reach elite awareness level of all related aspects to the assigned territory.