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moustafa mahmoud othman, • Technical Support Care department

moustafa mahmoud othman

• Technical Support Care department

Etisalat Egypt

Lieu
Egypte - Le Caire
Éducation
Baccalauréat,  Faculty of commerce, accounting Dept.
Expérience
16 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 3 Mois

• Technical Support Care department à Etisalat Egypt
  • Egypte - Le Caire
  • Je travaille ici depuis juin 2008

Recently I work at Etisalat Egypt from 06\2008 as a Customer Service agent then I transferred to :
• Technical Support Care department from 06\2009 till 05\2010
• And from 05\2010 at Blackberry technical support team till now .
• Team leadr tasks

Customer Service agent à Vodafone Egypt
  • Egypte
  • février 2008 à juin 2008

I worked at Vodafone as a Customer Service agent for 4 months from 02\2008 till 06\2008

Recently I work at Etisalat Egypt from 06\2008 as a Customer Service agent then I transferred to :
• Technical Support Care department from 06\2009 till 05\2010
• And from 05\2010 at Blackberry technical support team till now .
• Team leadr tasks

Éducation

Baccalauréat,  Faculty of commerce, accounting Dept.
  • à Cairo University
  • juin 2007

2003-2007 Cairo University Cairo, Egypt  Faculty of commerce, accounting Dept.  Grade:Good

Specialties & Skills

Microsoft Excel
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Customer Service
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Access
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Accounting
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Microsoft PowerPoint
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 Very Good Knowledge of excel program
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 I have good Knowledge about all Microsoft office
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 Fair Knowledge of powerpoint Program
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Sept 07-jun 07 Basic Business Skills Acquisition (BBSA)
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Excellent Knowledge of Word Program
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 Good knowledge of Access Program
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 Good knowledge of Access Program
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Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Management certificate (Certificat)
Date de la formation:
February 2012
Valide jusqu'à:
February 2013