مصطفى مصطفى على حسانين

• Follow up and managing the current customer from initial enquiry to delivery of products.
• Define and assess new market opportunities.
• Establish and build strong relationship with the new customers
• Customer complaint handling.
• Coordinate technical service support as required.
• Study competitor’s activity, Market share, Prices range to define our required prices positioning, Sales Forecast, New Potentials and existing opportunities inside current customers.
• Implementing the sales strategies plans.
• Support for marketing communication activities such as products introducing, workshops and customer engagement.
• Collects information and reports on the customer feedback regarding market situation.
• Manage customers to ensure account is kept in line with credit terms and payments are collected as per credit agreements.
• Understand, reflect and practice Company's vision & values and HSE Policy.

• Assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.
• Assist the Sales Manager in revising and implementing the sales strategies plans.
• Assist the Sales Manager in generating sales opportunities by identifying appropriate business
targets.
• Assist the Sales Manager in providing a professional and excellent level of customer service with existing and new customers.
• Assist Sales Manager by completing all assigned duties.
• Handling customer complains.
• Supervise Sales Representatives and telesales.
• Makes telephone calls and in-person visits and presentations to existing and prospective customers.
• Supervise field marketing and sales for e.
• Analyze competitor prizing proposals and sales strategies

• Respond and follow up quickly and efficiently to all in-coming sales inquiries, by telephone,
fax and email, preparing brochures as required.
• Coordinating all details for the client, including Follow up production, delivery date, delivery,
invoices and customer complaints.
• Responding to and coordinating all internal meeting requests.
• Assisting in implementing the sales strategy as set by the Sales manager, and in association with the Customer Account Managers.
• To record Purchase order, sales and translate into a monthly report, including future predicted
sales and other reports as directed by the sales manager.
• Ensure an efficient tracking system of all event paper-work.
• Take calls at all times with all team members and work as a team to reach targets.
• he link between the client and all departments of the company.
• Customer complains handling.

• Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned market segment.
• Makes telephone calls and in-person visits and presentations to existing and prospective customers.
• Develops clear and effective written proposals/quotations for current and prospective
customers.
• Handle customer problems and complaints.

• Outlet Logistic control
• Customer survey
• Customer complaint handling
• coordination with the Central administration
• preparation of the Sales plan

• Dealing with the customer from initial enquiry to delivery of products.
• Make new deals to attract new customers.
• Customer complaint handling
• Implementing the sales strategies plans.