Sales Manager
Hayyan Horizons Information Technology
Total des années d'expérience :19 years, 3 Mois
Hayyan Horizon is leading cybersecurity and technology services and solutions provider in Jordan with coverage for Gulf Region a well.
Hayyan Horizons Build long-term relationships with our customers and clients, provide exceptional customer services by pursuing business through innovation, and advanced technologies. Delivering quality services and solutions utilizing best in class project management methodologies, and highest standards of quality, ethics and integrity.
I gain excellent experience in selling Information Security Solutions such as:
- Security Information and Management (SIEM) & Security Operations Center (SOC).
- Security Orchestration Automation and Response (SOAR).
- Privileged Access Management (PAM) / Privileged Identity Management (PIM).
- Data Leakage/Loss Prevention (DLP).
- Next Generation Firewall (NGFW).
- Security Awareness & Phishing Simulation.
- Brand Protection.
- Vulnerability Management and Scanning.
- Threat Intelligence Platform TIP
- Search and BigData Solutions.
- ManageEngine & Nagios portfolio.
- Social Media Monitoring and more.
My role is to Manage the Sales Team, and Managing my enterprise accounts specially in Banking Sector, also maintain and grow relationships with existing clients & following up on customers sales leads and opportunities with my team, below points summarize my tasks:-
• Sales pipeline and forecast Management with my sales team.
• Manage and guide my team to generate new leads, and train them to upgrades those leads to opportunities.
• Arranging and attending clients meetings.
• Delivering sales presentations to high-level executives, and decision makers.
• Working with the Pre-Sales and technical staff to research and understand the needs of the customer and define the overall technical and business solution.
• Selling the firm’s complete offering of products, solutions and services.
• Participate and conducts in responses to RFP, RFQ, Tenders and invitations, and be engaged in early stage of the sales cycle.
• Generating new business leads.
• Meeting with potential clients to promote new solutions, arranging and managing of Demos and PoCs, whenever it is required.
• Maintaining and expanding relationships with existing clients.
• Preparing and updating my Pipeline and Sales Reports to the Company GM.
• Preparing financial proposals, and discuss that with our clients with high negotiation and conviction skills.
• Assist presales team in preparing technical proposals.
• Communicating with vendors/ distributers/ third party for their services or solutions.
• Present regularly required report of work status and progress to the higher management.
• Completing required training and development objectives within the assigned period.
• Participate and assist our financial department in collecting company due payments from our clients.
ALIA ICT is fast growing end-to-end software, information technology & communication (ITC) and information technology enabled (ITeS) solution service provider with operations in Middle East especially in Saudi Arabia and India, and Egypt ALIA ICT is partner for many strategic vendors like:
- Microsoft, Silver partner for Microsoft Dynamics Ax. ERP.
- Microsoft, Gold partner for collaboration and content.
- Convergence System Limited, for RFID Solution.
- Cisco, for switching routing and IP telephony.
- NetApp storage and Lenovo products.
- Hp & Dell for Servers and Hyper-converged.
- VMware, SOPHOS - Cyberoam, Symantec, Huawei & Avaya.
My role is to manage my infrastructure and Software Solutions sales team & maintain grow relationships with existing clients & following up on customers sales leads and opportunities with my team, below points summarize my tasks:-
• Sales pipeline management with my sales team.
• Manage and guide my team to generate new leads, and train them to upgrades those leads to opportunities.
• Meeting with potential clients to promote new products by giving demos and assist with the development of the existing product.
• Delivering sales presentations to high-level executives and decision makers.
• Developing and maintaining appropriate long-term relationships with key contacts within the business organizations.
• Working with the Pre-Sales staff to research and understand the needs of the customer and define the overall technical and business solution.
• Participate and conducts in responses to RFP, RFQ, Tenders and invitations
• Prepare financial proposals, Submitted, Presented and Discussed with the clients.
• Assist presales team in preparing technical proposals.
• Coordinating with our higher management to launch marketing campaigns.
• Present regularly required report of work status and progress to the higher management.
• Communicating with vendors/ distributers/ third party for their services or solutions.
• Survey customer satisfaction during project implementation.
• Ensure that business strategies and plans are integrated with other related divisions / departments.
• Prepares Operation plan, business plan and help other department to do the budget for the whole year.
• Participate and assist our financial department in collecting our money from market.
Business Consult was established in Amman, Jordan in 2001 with a vision to facilitate IT software solutions to serve companies in improving and optimizing their business operations.
Business Consult expanded its geographical coverage and is currently serving clients in North America and the Middle East including Saudi Arabia UAE and Iraq.
Business Consult provides different solutions like - Epicor ERP, Infor EAM, and Microsoft Dynamics CRM; also they provide Portals (Internet and Intranet), BPM, and ECM.
My role is to manage different accounts in multiple sectors, where it’s required to create new business & maintain and grow relationships with existing clients & following up on customers sales leads, below points summarize my tasks:-
• Selling the firm’s complete offering of products and services.
• Generating new business leads.
• Managing accounts portfolios.
• Converting leads to opportunities.
• Delivering sales presentations to high-level executives, and decision makers.
• Arranging and attending clients meetings.
• Maintaining and expanding relationships with existing clients.
• Preparing and updating my Pipeline and Sales Reports to the Company managing director.
• Preparing financial proposals, Submitted, Presented and Discussed with the clients with high negotiation and conviction skills.
• Achieving assigned sales quota, and sometimes exceeding it.
• Surveying customer satisfaction during project implementation.
• Completing required training and development objectives within
the assigned time frame.
Datability is a services company focusing on data solutions, specialized in data integration, cleansing, migration, data mining, and data warehousing, in addition to business intelligence and decision support systems (DSS), plus enterprise search engine, web portals and web services.
Datability is subsidiary from KnowledgeNet group, which is a group of high-tech companies that currently has three ventures Datability, TradeNet, PropertyNet.
My role was to manage different account in multiple sectors, Public sector, Telco, Finance, Education, Utility, and Private sector, where it’s required to create new business & maintaining contact with existing clients & following up on customers sales leads, below points summarize my tasks:-
• Generating new sales opportunities.
• Developing solid business relationships through proficient call handling, effective communication, probing, negotiating and closing.
• Focusing on account growth and development within the assigned sector.
• Developing a specified customer base and prospect incremental business utilizing outbound calls to attain growth objectives and increase customer breadth.
• Worked closely with Sales Manager and other presales resources to determine customer's technical requirements and assist them with identification of effective solutions to meet customer's business needs.
• Demonstrating a solution-based selling skill, which will lead to Infrastructure solution revenues and technical services revenues.
• Generated and select effective options to satisfy customer requirements.
• Compiled lists of prospective customers for use as sales leads based on information from Company’s internal CRM system and other sources like business partners, newspapers, business directories, industry ads, trade shows, web sites…etc.
• Formulated a commercially viable business case, guide the proposal, and drive the deal to closing.
• Responsible for target account plan, opportunity management process, and pipeline utilization.
• Managed all aspects of the sales process including quoting and negotiating prices, advising credit terms, preparing sales contracts, advising estimated delivery to customer.
• Cross-sell and up sell to build revenue and margin on an ongoing basis.
• Handled and Responsible for outstanding accounts receivable.
I was handling and have V. Good relationship in below accounts from November 2011 - October 2018:
Ministry of Labor and Social Development - MLSD, Saudi Post, Saudi Export Authority, Small and Medium Enterprise General Authority - SMEA, Ministry of Communications and Information Technology - MCIT, Saudi Ports Authority, General Authority for Statistics, Ministry of Health, GID, Saudi Digital Library, Ministry of Education, and Mobily, plus many reputable governmental agencies and companies from private sector as well.
STS was established in 1989, offering hardware, software and related services to Jordanian corporate and government sectors. STS have many international brands in their basket like - Sun Microsystems, Microsoft, Dell, IBM, Cisco and Hypercom, plus IBM and Microsoft software solution, and eBusiness solution.
Today, STS has 400 staff members, it is one of the biggest IT companies in Jordan, also they distributed over its subsidiary companies in KSA, Bahrain, UAE, and Palestine.
My role was to sell Dell hardware solutions such as Notebooks, PCs, Workstations, Servers, plus Dell Storage and there accessories as well for, SMB market, Resellers and End-Users where I am required to explain in detail the specification and the benefits of these products and close these deals, plus below tasks:-
•Directly involved in creating new business & maintaining contact with existing clients & following up on customer’s sales leads.
•Maintained inside and outside sales to retail and whole sales customers.
•Performed pre-sales activities.
•Provided products specifications upon request.
•Prepared quotations and design solutions based on customer needs.
•Visited potential customers for new business.
•Represented my organization at exhibitions, events and demonstrations.
•Reviewed my own sales performance, aimed to meet or exceed my sales target.
•Direct the efforts of local sales people and administration, as well as developing and maintaining my own sales accounts.
•Be online with our competitors’ products / services / promotions, to prepare our offers and competitive promotions.
•Generated reports on my sales activities as requested by the division manager.
•Maintained contact with client post sales to ensure customer satisfaction (to maintain after sales services to the highest standards).
•Provided excellent customer service including resolving issues or complaints.
•Developed trade relationships through local marketing efforts, and building a repeat customer base.
•Maintained a good consistent relationship with customers.
•Assist accounts receivable department to collect delinquent payments for services/products rendered.
•Assist our division manager in many key issues like:-
- Making order for regular and hot items.
- Suggest new products to leverage our sales volume.
- Pricing for new products, Prepare offers and promotions.
I graduated from Mutah University on 2004, from faculty of Science, the major was Computer Science