محمد حامد

supervised, motivated, and monitored team performance. set budgets/targets, maintained detailed documentation of the company's products. Moreover, I identified new business opportunities, and developed marketing strategies.

I recruited and trained sales staff. I also supervised, motivated, and monitored team performance. In addition, I set budgets/targets, maintained detailed documentation of the company's products and participated in developing product qualities that suits the local market. Moreover, I identified new business opportunities, and developed marketing strategies.

• Grew sales revenue.
• Managed 15 staff.
• Written monthly detailed sales reports for directors.
• Streamlined sales order processing, reducing order completion time.
• Expanded customer’s base.
• evaluated credit limits for prospective customers.
• prepared sales forecasting reports.
• developed Excel system of sales follow-up and updated them by day, month, and year, illustrated with diagrams.
• Full knowledge of using JDE SYSTEM SOFTWARE.

In addition to my work as an information technology in charge, in 2008, I was assigned the duty of establishing and implementing the tasks of the human resources section in the branch of Sudan with the cooperation of the director of human resources management at the H.Q. in Saudi Arabia.

• Organized all personnel files and created an attendance system to determine the employee times of signing in and out, salary calculation, and annual leaves.
• determined the tasks and functions of all employees.
• Made a list of items related to employee rewards and punishment which meets the requirements set by the Sudan Labor Office.
• registered the company in the Sudanese social insurance system.
• Performed administrative tasks that include handling employee benefits and recruiting and interviewing new recruits.
• Assisted top executives in strategic planning.
• Improved morale and productivity by providing training opportunities to boost. employee skills and by helping increase employees' overall job satisfaction

Installed, managed, and ordered computer network systems, implemented the company’s system program JDE, and trained the staff on operating it. Also, I provided technical support, maintenance, and updates of the system and the computer units.

• Implemented the Branch network which connects it with the H.Q. in Khobar, KSA, through VPN in co-operation with the I.T manager at H.Q.
• Trained on JDE EDWARD SYTEM.
• executed a training program on JDE EDWARDS for Branch staff.
• provided helpful programs and technical support for all departments.

Led and managed a team for marketing training courses locally (Khartoum) and abroad (Cairo, Dubai) for no less than 400 companies, ministries, organizations and banks. And I organized the process of marketing the training courses in deferent media, and also made yearly training courses plan.
• Reduced the training course cost as possible as it could be. By making permanent deals with hotels, ticketing companies etc.
• Expand the customer base by 150%.
• Contracted with several institutions and ministries to provide special training courses programs.
• Made yearly training courses forecast with the cooperation of training Consultants.
• Contracted with local experiences of returnees from abroad in many fields, leading to lower costs of courses.
• Attracting trainers for training courses by executing it in attractive to tourism locations.
• Multiplicity of courses and the large number of trainees led to increased profits, which in turn led to increases of salaries and allowances of staff.
• As a result, the company achieved a high reputation in training and human development in the country.

Marketed training courses for a large number of institutions by visits, cold calling, emailing, fax, etc. and also provided and processed requirements for trainees and training sites, ticketing, and organized trainee’s delivery for foreign courses.
• Made good relations and large number of client date base.

Supplied office stationary, scheduled meetings, handled petty cash, made travel arrangements, and Performed Supervisory Duties.

• Contracted with a Library to provide office supplies and delivery at competitive prices.
• Reduce the company expenses by rationalization of fuel and electricity consumption.
• Assisted the public relation manager by making cold callings and marketing the company’s products for prospective customers.

Performed multiple duties in different departments, installed a small office network, acted as company secretary and assisting public relation manager in marketing catering services.

• Gained experience in marketing and sales.