Lubricant assitant manager
Bin-Shion Group
Total des années d'expérience :14 years, 9 Mois
• Distributing Castrol to the western region customers.
• Providing business and analyzing study about the lubricant market in KSA to senior Management.
• Assessing the possibility of having new international lubricant brand to be their solo agency disturber.
• Set up and develop new business line department related to be an agency for international lubricant company to inter KSA Market.
Responsibilities:
• Developed sales strategies and programs to support the achievement of business objectives and meet targets.
• Spearheaded efforts to meet regional sales objectives by forecasting requirements, devised sales and marketing plans, led customer engagements and promoted the company products/services.
• Created and implemented annual department plan including strategic business and market planning, market research, field force activities (ATL & BTL), and the marketing budget.
• Developed the annual sales plan, assigned targets to sales teams in the assigned area, equipped the sales people with required information and tools to achieve targets and monitored daily, weekly and monthly performance.
• Implemented effective sales promotion plans and acquired maximum number of key accounts in specific markets leveraging extensive market knowledge.
• Conducted market research, monitored competitors’ activities and marketing tactics to combat competition in high-growth, challenging markets, and accordingly revised the sales and marketing strategy and actions plans.
• Managed the sales process effectively to acquire new business, prepared sales forecasts and budgets, fulfilled existing orders, generated new contacts, and grew the customer base across the region.
• Followed up all the sales and collections operations in the region; prepared and maintained the accuracy of aging reports and sent letters and statements of accounts to clients with outstanding balance.
• Analyzed sales statistics and prepared reports about clients’ accounts; maintained updated knowledge of industry trends and new and existing products, as well as monitored the sales, prices, and products of the competitors.
• Guided, trained and motivated sales teams to post high sales figures; deployed a participative management style to encourage maximum employee engagement.
• Reviewed sales reports and recommended performance improvement measures to enhance business results.
Responsibilities:
• Provided leadership to the sales team and directed them to focus on achieving the sales targets of the branch.
• Rendered strategic advice to clients on all aspects of marketing company products, and provided them with catalogs and posters to achieve and enhance their sales plan.
• Conducted regular visits to company branches across Jazan, Mohail, Nagran, Besha and Abha to monitor the performance of sales team.
• Gained insight on the market dynamics through extensive market research, analyzed competitors’ moves to generate market-share metrics, identified opportunities and developed plans to capture market share in new areas.
• Searched for and identified new potential customers to sales oil products of the company to them.
• Obtained and maintained long term key client accounts by comprehending their requirements and accordingly providing company services/products offerings.
• Managed a variety of existing key accounts within the company's product range; generated leads and worked with team to pursue business relationships with prospective clients.
• Managed customer disputes and concerns regarding company products/services and sales activities, ensured prompt resolution of the same and maintained the highest level of customer satisfaction.
• Generated detailed sales reports by collecting, analyzing and summarizing data and trends, and submitted to senior management, thereby assisting them in effective decision making.
Responsibilities:
• Directed and motivated sales team to acquire new customers and sought new market opportunities.
• Implemented the sales and collection procedure on assigned customers as per company’s sales strategy.
• Conducted meetings with customers to confirm the order and payment process (whether it is T/T, D/P or L/C).
• Promoted the company products, provided customers with product information to secure more business and gathered new contacts from existing customer-base.
• Provided after-sales service to customers, and reviewed and processed customers claims with the factories regarding their orders.
• Followed up the details of operations with cooperation factories with regards to the pending orders according to sale confirmation such as quality, quantity labels, packaging, barcodes and deadlines.
• Managed the complete cycle of export operation like customs documentation, clearance & logistics.
• Conducted extensive market research, analyzed competitors activities, trends and shifts in consumer and client’s behavior, and shared potential findings with senior management.
• Prospected and identified potential clients and opportunities for driving revenue growth through cross-selling.
• Generated monthly reports on sales achievements, competitors’ activities, sales & collection vs target, while recommending corrective actions wherever required.
Previous Assignments
• Administrative Assistant, M. A. Alesayi Trading Company, Jeddah, Saudi Arabia (Feb 2007 - Jan 2009)
• Buyer/Purchaser, Orion enterprise Ltd., China (Mar 2004 - Jan 2007)