Chief Technology Officer / Managing Director
oomph agency Dubai
مجموع سنوات الخبرة :20 years, 1 أشهر
By using various methods of CX Technology Strategy & Planning, successfully increased the conversion rate by 21% for the leader in the recommerce of consumer tech, media and books in the UK/US (musicMagpie) and maintained a steady yearly revenue of GBP 150M.
Successfully implemented Digital Integration & Transformation for the British Police Force financial service provider (Police Mutual), resulting in
elevated user experience.
Budgeting & Resource Allocation, ensuring financial objectives are met while maximising revenue and profitability.
Successfully led cross-functional projects through effective Stakeholder Collaboration, resulting in increased project efficiency and enhanced long-term
partnerships.
Develop and manage Risk Management strategies to ensure an increased success rate for all key deliverables.
With a highly performing cross-functional team, I was responsible for Solution Architecture & Development, as well as establishing and positioning the
store as the leader in the GCC region.
Implemented an advanced Performance Monitoring system, resulting in a constant increase in customer satisfaction due to enhanced delivery and
quicker response times.
Developed a Platform Maintenance & Scalability strategy resulting in a 99.9% system uptime, a 27% reduction in load times, and an increase in user
activity without compromising performance.
Ensured 100% adherence to international standards by integrating a comprehensive Regulatory Compliance system, streamlining the sales process
across the GCC region.
Designed and implemented a robust Disaster Recoveries & Backup plan to safeguard critital business and customer data, ensuring business continuity and customer trust.
Developed and implemented Project Analysis & Planning to ensure delivery timelines and maximised completion rates within budget, across all
initiatives.
Ensuring implementation of effective Budgeting & Risk Management protocols, resulting in cost reduction across key projects.
Leveraged Innovation & Techology Adaptation and lead the cross-functional team that successfully delivered the complete digital solution for Louvre
Abu Dhabi.
Researched and nurtured Operational Efficiency leading to faster turnaround times and a notable increase in team productivity and morale.
Advocating for an environment of open communication and trust through Stakeholder Collaboration, to increase success rate and client satisfaction.
As a team lead, I balanced technical oversight with fostering team cohesion, aligning tasks with project goals, and promoting wellbeing. My daily activities included Technical Oversight, Architecture & Design Decisions, Task Delegation, Team Morale & Wellbeing.
As an entrepreneurial full-stack developer, I maintained the balance between technical tasks and business-related responsibilities. My daily business
activities included Full-Stack Development, Project Management, Client Acquisition, and Financial Management.
As a senior developer, I efficiently led the development and delivery of diverse applications for a range of clients, including domestic, international, and
government sectors.