Senior procurement & fulfillment professional
Accenture India Pvt Ltd
Total des années d'expérience :7 years, 2 Mois
Worked with Accenture as a Senior Procurement & fulfillment professional in Verizon, U.S. process, used to place bulk orders for the business customers for their different firms & services as per their requirements, also provide assistance to the business customers about their needs of the products in quality & quantity perspective
• Worked in customer service backend profile.
• Led, motivated, and built successful teams.
• Ensured compliance with legal, regulatory, information security, and compliance requirements.
• Developed strong relationships with clients, customers, and Line of Business.
• Took a pragmatic approach to achieve required results.
• Responsible for soliciting transaction processing and managing customer accounts.
• Achieved set goals consistently.
• Handled challenging assignments with a creative and enthusiastic approach.
• Worked independently and as part of a team.
• Verified and maintained records of accounting transactions for clients and companies.
• Resolved disputes in a timely and eficient manner.
• Dealt with investment products such as Certificate of Deposit and Individual Retirement Accounts.
• Examined and analyzed accounting records of commercial clients by preparing and reconciling account statements.
Worked as a customer care executive in Airtel postpaid process, used to help the customers over the chat & email regarding sim related queries. Also, used to prepared the data for the management regarding the team staffing, quality scores, AHT report & inventory counts.
I have completed Bachelor's of Computers Administration from Indira Gandhi National open University, Delhi in 2011. It's a engineering related studies of computers & softwares. I have completed two projects in which I scored highest rank, I was a topper in 2011 for BCA completion score of 62.5%