Senior Manager - Banking Alliance
Edenred
Total years of experience :8 years, 3 Months
Lead the development and enhancement of loyalty programs for Major Banks. Design and implement tailor-made reward programs, exclusive campaigns and referral programs for long-term growth.
Maintain strong relationships with banks, regularly assess needs and implement strategies to grow revenue and identify opportunities for upsell and cross-sell.
Coordinate with external stakeholders to understand requirements and collaborate with cross-functional teams to ensure successful service delivery.
Monitor program performance metrics and generate comprehensive reports to evaluate effectiveness and drive continuous improvement.
Managed a portfolio size of $300M for marquee clients, understanding business requirements at a CXO level and driving initiatives to deliver tailor-made solutions.
Contribute month-on-month revenue growth from existing accounts by consistently maintaining wallet share along with building upsell and cross-sell opportunities.
Coordinate closely with internal teams on BAU activities for a smooth transition throughout the customer payment journey.
Collaborate closely with Product and Engineering teams to develop effective strategies for the BFSI/NBFC sector, creating roadmap to drive overall organizational growth
Construct a multi-segment go-to-market plan with diverse roadmaps and execution strategies, establish a robust pipeline to drive new business growth, aiming to contribute 20-25% to the existing P&L account.
Onboard large enterprise accounts with tailor-made digital payment solutions across all business segments, monetizing untapped verticals, and expanding market share in new domains.
Contributing revenue growth from the existing accounts by consistently maintaining the wallet share along with building upsell and cross sell opportunities.
Lead the development of proposals, RFPs, and commercial agreements for client renewals and expansions. Negotiate client contracts, and monitor implementation of solutions.
Identify key areas of opportunities and submit monthly and yearly performance reports to support decision making.
Liaise between various departments, communicating effectively to generate growth. Organize and oversee a solid business portfolio contributing to the annual revenue of the entire LOB.
Apply strategic negotiation and sales closing skills to bring in new clients onboard.
Help incorporate product changes to drive customer engagement and firm profits. Work with cross-functional teams to create, deploy, and optimize effective campaigns for clients. Participate and actively engage in strategy meetings with other shareholders to devise yearly roadmaps.
Identify key markets and products that would complement current offerings and revenue growth.
Grow net revenue in the market by introducing business plans to achieve revenue goals, ensuring supply exceeds demand throughout the market.
Establish and maintain supplier relationships, review monthly production reports and provide feedback to top-producing hotels, plan and execute market site visits as agreed with region