Information Technology Manager
SHUAA Capital psc
Total years of experience :23 years, 4 Months
Accomplishment:
• As part of the business strategy, I have project managed multi-million-dollar implementations of Business systems and IT infrastructure such as Portfolio Management system, Brokerage and Trading system, Market Making system for UAE, Saudi and Turkey.
• Accomplished 99.98% uptime by maintaining system stability and high availability of production & DR environments
• Designed, deployed and tested disaster recovery solution between primary and secondary locations for achieving zero RPO and two hours RTO on Microsoft infrastructure using NetApp MetroCluster solution to provide core banking services
Responsibilities:
• Member of steering committee to assess IT systems scalability, synergies and cost saving opportunities in line with the business operating model in coordination with key stakeholders.
• Planning and implementation of enterprise information systems to support both distributed and centralized services and business operations
• Develop/implement information technology initiatives to enhance cost effectiveness, service quality and business processes in a dynamic market environment
• Conduct situation analysis of existing information systems and other relevant application areas to include network infrastructure and security
• Prepare business processes and systems documentation to enhance departments control and accountability. Define professional methodologies for systems interoperability, security and other standards
Accomplishment:
• Rated high for efficient management, development and operations of the data network encompassing LAN, WAN, VPN, Administration of Windows servers, Active Directory, File Servers, SQL Database Server, Citrix, MDaemon, Veritas Backup for one of the leading ship handling companies in Middle East
Responsibilities:
• Designed new features & troubleshot issues with locally developed applications designed in Visual FoxPro and Visual Basic with SQL as database
• Coordinated activities related to setting up as troubleshooting of networks in remote offices worldwide
• Participated in quality / security audits for ensuring procedural compliance
• Followed up with relevant teams pertaining to resolving anticipated risks, planning/ monitoring dependency including rationalizing management tools and processes across the organization
• Resolved issues related to license management, closing problem records, pending actions, non-compliance in change action closure, peak related activities/open action items, risk record updates, housekeeping activities including vendor contract and license renewals
• Responsible to maintain IT systems in the organization
• Support and maintain local Data Network and one remote office RAS connectivity
• Develop new features in Database application designed in MS Visual Forxpro including generating customized MIS reports required by the management
• Troubleshooting user side system issues of hardware and software