Mohamed Saber Abdel Salam, Senior System Administrator

Mohamed Saber Abdel Salam

Senior System Administrator

SKY Distribution

Location
Egypt - Cairo
Education
Bachelor's degree, Management Information Systems (MIS)
Experience
16 years, 10 Months

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Work Experience

Total years of experience :16 years, 10 Months

Senior System Administrator at SKY Distribution
  • Egypt - Cairo
  • My current job since December 2017

Monitored resources for Domain Servers.
Created, managed, and monitored group policy assignments to Domain-wide OU's
Scheduling Backups and Restoring Data’s QNAP NAS Backup Center ( VM & DB SQL & Staff Data)
Maintaining & Troubleshooting LAN.
Installing and troubleshooting network printers Using Print Server Management.
Responsible for the domain and administrator on windows server 2012 r2.
Management for domain controllers (with active directory replication).
Management of Antivirus servers like Kaspersky.
Management of SharePoint 2019 servers .
Implemented IBM Compellent SAN-Storage - Storwize V3700 for new SQL environment storage
Management of virtual servers and VMs machines that hosts on these servers. They up to 30 virtual machines with different services inside the HQ.
Work on Linux system for virtualization VMware Vkernal ( ESXi 6.5 ).
Management for VCENTER Servers 6.7 and CLUSTERS for VMs productions.
Tested Clustered Fail Over Sequence for Domain Controllers and File Servers.
Redesigned data center.
Management for monitoring servers like (op manager) & (Application Manager) & (AD Manager Plus)
Management for email servers (exchange server 2016) .and create the emails and Groups, Rules, etc.
Management for Elastix voice.
Management for Attendance Machine 30 Site in one SQL DB
Management for Soti MobiControl - Handheld & Moblie
Management for windows deployment services (WDS).
Management for backup servers like (backup Veeam backup and replication ).
Negotiated contracts for all enterprise IT solutions
Recommend the hardware purchases for Severs and Business Laptops.
Created and implemented policies and procedures to define and improve workflow and communication

System Administrator at SKY Distribution
  • Egypt - Cairo
  • September 2016 to November 2017

Management and follow-up services, programs and operating systems are installed on the servers that provide the staff of the servers like online protection software, faxes, email and other services within the network.
Monitoring, Maintaining and configuring troubleshooting VPN for sites.
Creating Email Accounts on (Windows Server 2008 Exchange Server) / (Windows Server 2012 Exchange Server) and configuring and troubleshooting email clients.
Scheduling Backups and Restoring Data’s QNAP NAS Backup Center.
Maintaining & Troubleshooting LAN.
Installing and Configuring Network Operating System ( Windows 7, Windows 8.1, Windows 10, Windows server 2008 r2, Windows server 2012 r2).
Installing and troubleshooting network printers.
Troubleshooting internet issues and network printers.
Responsible for the domain and administrator on windows server 2008 r2 & server 2012 r2.
Work on the management of Antivirus servers like Symantec with all versions antivirus server (Symantec Endpoint Protection Manager Server).
Management of virtual servers and VMs machines that hosts on this servers. They up to 30 virtual machines with different services inside the main branch and outside.
Work on Linux system for virtualization VMware Vkernal (ESXi 5.5, ESXi 6.0 ).
Management for VCENTER Servers 5.5, 6.5 and CLUSTERS for VMs productions.
Management for monitoring servers like (op manager).
Management for email servers (exchange server 2010) & (exchange server 2016) .and create the emails and, etc.
Management for Elsitax voice.
Management for windows deployment services (WDS).
Management for backup servers like (backup veeam backup and replication ). And backup exec 2014.
Management for the right fax server and configure it on the client side for sending and receiving faxes.

Technical Support Engineer at Sky Distribution
  • Egypt - Cairo
  • December 2012 to August 2016

Manage and implement the entire data network (LAN/WAN/WLAN).
Maintain the highest systems availability.
Manage and Maintaining all Company Servers (MS Exchange 2010, RAS, Application, Active Directory ).
Develops, maintains, and monitors procedures for all server, a database application, and end users.
Implementing and Deploying Microsoft Operating Systems (Windows Server 2008 Active Directory.
Supporting, Maintaining, Administering and Troubleshooting all network user's problems.
Installing, Supporting, Managing (Connection & application) about 90 Handhelds for Sales Rep.
Install, configure manage Symantec Antivirus Install, configure.
Responsible for company's network and VPN between the Head Office all branches about 90 branches.
Monitor and manage network and Internet performance.
Responsible for All IT Assets

Technical Support Specialist at View Design
  • Egypt - Cairo
  • January 2010 to October 2012

Manage and Maintaining Mail, NAT, VPN, FTP, DNS & DHCP Servers.
Backup, restoring & Managing all network data for servers, a database application, and end users.
Implementing and Deploying Microsoft Operating Systems (Windows Server 2003 Active Directory - directory services, Windows 2000, Windows XP, Windows Vista ).
Supporting, Maintaining, Administering and Troubleshooting all network user's problems.
Installing, Supporting, Managing (Connection & application).
Install, configure manage Symantec Antivirus Corporate Edition 10 Package. Install, configure.
Responsible for company's network and VPN between the Head Office all branches about 50 users.
Monitor and manage network and Internet performance.

Specialist Geographic Information Systems (GIS) at WATANIYA ENVIRONMENTAL SERVICES CO. (K.S.C.C)
  • Saudi Arabia - Dammam
  • May 2009 to November 2009

Capturing the location of 'assets' such as bridges, street lights, road barriers, flood defenses and so on using GPS tools (Arc Gis 9.3) in the field for private companies, government agencies, and local authorities;
Desk-based data capture (digitizing) to convert paper maps to GIS datasets, for example, to record the location of telecoms cables or water pipelines from original maps.
*Storage, analysis, and presentation of geographical information:
- Creating and maintaining the structures necessary for GIS data storage;
- Developing the tools for loading/transferring GIS data between different systems;
- Manipulation, analysis, and presentation of geographical information by creating programs to convert GIS information from one format to another;
- Developing internet applications to present GIS data and tools on corporate websites;
- Using tools to join different GIS datasets and create new information or investigate patterns, e.g.
estimating the number of people potentially affected by flooding, using population growth figures and planning information to estimate increasing/decreasing demand for school capacity, or calculating the number of potential customers for a new supermarket and predicting buying patterns based on socioeconomic factors.

Specialist Geographic Information Systems (GIS) at Geoplan Engineering Group
  • Egypt - Cairo
  • June 2008 to May 2009

Capturing the location of 'assets' such as bridges, street lights, road barriers, flood defenses and so on using GPS tools (Arc Gis 9.3) in the field for private companies, government agencies, and local authorities;
Desk-based data capture (digitizing) to convert paper maps to GIS datasets, for example, to record the location of telecoms cables or water pipelines from original maps.
*Storage, analysis, and presentation of geographical information:
- Creating and maintaining the structures necessary for GIS data storage;
- Developing the tools for loading/transferring GIS data between different systems;
- Manipulation, analysis, and presentation of geographical information by creating programs to convert GIS information from one format to another;
- Developing internet applications to present GIS data and tools on corporate websites;
- Using tools to join different GIS datasets and create new information or investigate patterns, e.g.
estimating the number of people potentially affected by flooding, using population growth figures and planning information to estimate increasing/decreasing demand for school capacity, or calculating the number of potential customers for a new supermarket and predicting buying patterns based on socioeconomic factors.

Help Desk Specialist at Cairo Hotel - Egypt
  • Egypt - Cairo
  • April 2006 to May 2007

Responding to queries via email or phone.
Troubleshooting and diagnosing problems.
Providing technical assistance for questions and problems.
Resolving problems with networks and other computer systems.
Diagnosing system errors and other issues.
Following up with customers to ensure full resolution of issues.
Requesting feedback and/or monitoring calls and other methods of correspondence to improve training methods.
Running reports to analyze common complaints and problems.
Installing or changing the software to fix issues.
Remotely accessing hardware or software for clients to make changes and fix problems.

Education

Bachelor's degree, Management Information Systems (MIS)
  • at Advanced Academy
  • May 2008

Grade: Very Good Project Grade: Excellent

Specialties & Skills

System Administration
Network Administration
Help Desk Management
Geographic Information Systems GIS
Technical Support
Multimedia
Arc GIS 9.2
Network Administrator
Help Disk
Designer
Technical Support
System Administrator

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

MCSA (Certificate)
Date Attended:
November 2017
Network Associate CCNA (Training)
Training Institute:
Faculty of Engineering - Cairo University.
Date Attended:
April 2013
Duration:
60 hours
Multimedia Diploma (Training)
Training Institute:
Vision Technology
Date Attended:
February 2007
Duration:
100 hours
[MCITP] Server Administrator (Training)
Training Institute:
Faculty of Engineering - Cairo University.
Date Attended:
April 2012
Duration:
80 hours
English skills Advanced (Training)
Training Institute:
[MODLI] Ministry of Defence Language Institute
Date Attended:
May 2011
Duration:
100 hours
Marketing Course from Cairo University (Certificate)
Date Attended:
March 2008
Valid Until:
March 2017
AutoCAD 2007 Diploma (Training)
Training Institute:
Faculty of Engineering in Cairo University
Date Attended:
May 2008
Duration:
60 hours

Hobbies

  • Fishing