Enterprise Processor
Etisalat UAE
مجموع سنوات الخبرة :15 years, 0 أشهر
- Evaluating the enterprise application.
- Detailed overview of the application.
- Closing the applications within the timeline to achieve KPI.
- Assisting the sales department for the closures of application.
- Assisting the sales department for the queries related to the customers, their current usage and pricings.
- Assisting the sales regarding new INs to keep them updated and prepared about the new products and services.
- Arranging the deiveries to customers and keeping a track record of the deliveries to be done on time.
- Keeping a track record of the sales individualy and as a team.
- Creating a month-end report to provide coordination department about the total revenue achieved and the total sales closed/rejected/pending.
- Closing the orders of GSM, Fixed Services and Digital Services.
Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns.
Design, build and maintain our social media presence.
Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
Identify trends and insights, and optimize spend and performance based on the insights.
Brainstorm new and creative growth strategies.
Plan, execute, and measure experiments and conversion tests.
Collaborate with internal teams to create landing pages and optimize user experience.
Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
Instrument conversion points and optimize user funnels.
Collaborate with agencies and other vendor partners.
Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.
Multi-channel interactions like call-back and chat.
Event- triggered or behavioral emails to follow-up initial contact.
E-newsletters to educate prospects about your brand and deliver relevant offers to encourage conversion.
Make outbound calls to the unique and generic customers and make sales leads for the client, Etisalat. Market their products and making sales for meeting the monthly KPIs and targets.
Testing, Evaluating the products according to their standards.
> Answering the Calls
> Catering the Queries, Requests and Resolving Complaints
> Making sales to customers while being on call
I have attempted the examinations of Bachelors of Commerce successfully and awarded with mark sheets.
I have successfully passed the examinations of Intermediate classes (12th Grade) with majors of commerce subjects.
I have passed my matriculation examinations with science subjects successfully.
