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M. Shamiur Rahman Chowdhury, Officer

M. Shamiur Rahman Chowdhury

Officer·MetLife Alico

Bangladesh

Master's degree, Human Resource Management

Work experience

Total years of experience: 14 years, 7 months

Officer

November 2011 - Present

MetLife Alico

Bangladesh

November 2011 - Present

• Managing MetLife Alico, Customer Services Center, Chittagong.
• Handling face-to-face enquiries from customers.
• Providing help and advice to customers about company’s services
• Communicating courteously with customers by telephone, email, letter and face to face.
• Keeping accurate records of discussions or correspondence with customers.

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Education

Faculty of Business Studies, University of Dhaka

December 2011

December 2011

Master's degree, Human Resource Management

Bangladesh

GPA (point): 3.83 out of 4

GPA (point): 3.83 out of 4

Skills

Microsoft Office
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Microsoft Office
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Customer Service
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Customer Service
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Microsoft Office
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Microsoft Office
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Customer Service
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Customer Service
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Languages

English

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