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Muath S Zabin, Key Account Manager

Muath S Zabin

Key Account Manager·Al Haya for Medical Supplies

Jordan

Bachelor's degree, Dental Technology

Work experience

Total years of experience: 12 years, 2 months

Key Account Manager

October 2010 - September 2020

Al Haya for Medical Supplies

Dubai, United Arab Emirates

October 2010 - September 2020

Designation Chronology:
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• Feb 2016 - Present: Key Account Manager - Dental (Dubai, UAE)
• Oct 2010 - Jan 2016: Product Specialist - Dental (Amman, Jordan)

Joined the organization as Product Specialist - Dental and moved up the corporate ladder to merit promotion to the position of Key Account Manager - Dental.

Highlights:
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• Successfully maximized annual budget from $200K to $2M
• Handpicked to lead and influence strategic tie-ups/ alliances to enlarge market share and maximize sales, volume and profitability.
• Bestowed with AMCO Business Development award in 2017.

Key Responsibilities:
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• Propelling growth by expanding horizontally (increasing number of customers) and vertically (enhancing sales, market share and profits) in both private and institutional sectors.
• Deploying strategic plans to advance the company's mission and objectives; developing annual business plans for both product and territory to accelerate growth, expansion and diversification.
• Generating sales of company products, continuously searching for new opportunities to grow business by analyzing internal strengths, weaknesses, opportunities and threats to plan for capitalizing on future growth opportunities.
• Setting sales target, sourcing key accounts, capitalizing on existing client base, developing and nurturing relations with strategic clients and promptly addressing KOLs’ claims/issues.
• Instrumental in developing new markets for company products and successfully closing several deals and efficiently aligning sales plan with supply and demand, changing trends, economic indicators, and competitor’s activity.
• Keeping current with changes in the industry by participating in health fairs and other community events (Workshops, Seminar, etc.)
• Instituting best in class sales force management and tools to ensure the sales workforce is maximizing efficiency and sales goals.

Company industry:
Medical Hospital
Job role:
Accounting and Auditing

Product Specialist – Dental

October 2010 - January 2016

Al Haya for Medical Supplies - Amman- Jordan

Amman, Jordan

October 2010 - January 2016

Accomplishments:
---------------------------------------
• Accorded with the AMCO Salesman of The Year award in 2012, 2013, and2014.
• Recognized for strategizing & executing competitive plans for driving sales of Dental Implant, Autoclaves, Soft Tissue Laser, and lab Materials, etc.

Key Responsibilities:
-----------------------------------------
• Built effective product visibility for company offerings, reviewed and
interpreted market response for facilitating product improvement, steering
growth and ensured deeper market penetration.
• Enhanced effectiveness of market segment through creative approaches
to product offerings using market research, field visits, customer feedback, trend analysis and competitor analysis.
• Increased customer retention rates by resolving KOLs’ claims inquiries promptly and build relationships to achieve consensus regarding products and value propositions.
• Secured key on-site appointments to present solutions and value propositions and to build strong business relationships and develop customer loyalty.
• Provided leadership to staff and contributed effectively to the organization, establishing future growth objectives by training internal sales team to achieve targets.

Company industry:
Medical & Healthcare Equipment
Job role:
Medical, Healthcare, and Nursing

Sales Representative – Dental

August 2008 - September 2010

Burgan Drug Store

Amman, Jordan

August 2008 - September 2010

Key Responsibilities:
• Made presentations on products, developed product forecast and provided information on products and instruments.
• Generated proposals, prepared sales quotations, planned customer meetings and demonstrated capabilities on assigned products in assigned territories.
• Evaluated customer feedback to suggest and incorporate modifications in business strategy thus effecting high levels of sales and achievement of company objectives.
• Arranged appointments with doctors, hospital consultants, pharmacists, etc, to promote sales.

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

Education

Jordan University of Science and Technology

July 2007

July 2007

Bachelor's degree, Dental Technology

Jordan

GPA (percentage): 68%

GPA (percentage): 68%

Jordan University of Science and Technology, Ramtha, Jordan B.A., Dental Technology (2003-2007)

Skills

Business Operations Management
Expert
Business Operations Management
Expert
Key Account Management
Expert
Key Account Management
Expert
Customer Relationship Management
Expert
Customer Relationship Management
Expert
Sales Team Management
Expert
Sales Team Management
Expert
B2B Sales
Expert
B2B Sales
Expert
Client Development, Relationship Management, Target Achievement
Expert
Client Development, Relationship Management, Target Achievement
Expert
Vehicle Sales, Service & Marketing Training, Operations Management
Expert
Vehicle Sales, Service & Marketing Training, Operations Management
Expert
Communication Skills, Analytical Skills, Group Dynamics, Synergy
Expert
Communication Skills, Analytical Skills, Group Dynamics, Synergy
Expert
Sales Force , Key Account, Business Operations
Expert
Sales Force , Key Account, Business Operations
Expert
Leadership, Interpersonal Skills, Problem Solving, Decision Making, Planning, Execution
Expert
Leadership, Interpersonal Skills, Problem Solving, Decision Making, Planning, Execution
Expert
Market Penetration, Product Promotion, Strategic Management
Expert
Market Penetration, Product Promotion, Strategic Management
Expert
MS Office Applications, Lead by Example
Expert
MS Office Applications, Lead by Example
Expert
key account management
Expert
key account management
Expert
market research
Expert
market research
Expert
marketing
Expert
marketing
Expert
marketing strategy
Expert
marketing strategy
Expert
marketing management
Expert
marketing management
Expert
Business Operations Management
Expert
Business Operations Management
Expert
Key Account Management
Expert
Key Account Management
Expert
Customer Relationship Management
Expert
Customer Relationship Management
Expert
Sales Team Management
Expert
Sales Team Management
Expert
B2B Sales
Expert
B2B Sales
Expert

Languages

English

Expert

Arabic

Native Speaker

Hobbies and interests

Diving