Key Account Manager
Al Haya for Medical Supplies
Total years of experience :12 years, 2 Months
Designation Chronology:
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• Feb 2016 - Present: Key Account Manager - Dental (Dubai, UAE)
• Oct 2010 - Jan 2016: Product Specialist - Dental (Amman, Jordan)
Joined the organization as Product Specialist - Dental and moved up the corporate ladder to merit promotion to the position of Key Account Manager - Dental.
Highlights:
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• Successfully maximized annual budget from $200K to $2M
• Handpicked to lead and influence strategic tie-ups/ alliances to enlarge market share and maximize sales, volume and profitability.
• Bestowed with AMCO Business Development award in 2017.
Key Responsibilities:
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• Propelling growth by expanding horizontally (increasing number of customers) and vertically (enhancing sales, market share and profits) in both private and institutional sectors.
• Deploying strategic plans to advance the company's mission and objectives; developing annual business plans for both product and territory to accelerate growth, expansion and diversification.
• Generating sales of company products, continuously searching for new opportunities to grow business by analyzing internal strengths, weaknesses, opportunities and threats to plan for capitalizing on future growth opportunities.
• Setting sales target, sourcing key accounts, capitalizing on existing client base, developing and nurturing relations with strategic clients and promptly addressing KOLs’ claims/issues.
• Instrumental in developing new markets for company products and successfully closing several deals and efficiently aligning sales plan with supply and demand, changing trends, economic indicators, and competitor’s activity.
• Keeping current with changes in the industry by participating in health fairs and other community events (Workshops, Seminar, etc.)
• Instituting best in class sales force management and tools to ensure the sales workforce is maximizing efficiency and sales goals.
Accomplishments:
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• Accorded with the AMCO Salesman of The Year award in 2012, 2013, and2014.
• Recognized for strategizing & executing competitive plans for driving sales of Dental Implant, Autoclaves, Soft Tissue Laser, and lab Materials, etc.
Key Responsibilities:
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• Built effective product visibility for company offerings, reviewed and
interpreted market response for facilitating product improvement, steering
growth and ensured deeper market penetration.
• Enhanced effectiveness of market segment through creative approaches
to product offerings using market research, field visits, customer feedback, trend analysis and competitor analysis.
• Increased customer retention rates by resolving KOLs’ claims inquiries promptly and build relationships to achieve consensus regarding products and value propositions.
• Secured key on-site appointments to present solutions and value propositions and to build strong business relationships and develop customer loyalty.
• Provided leadership to staff and contributed effectively to the organization, establishing future growth objectives by training internal sales team to achieve targets.
Key Responsibilities:
• Made presentations on products, developed product forecast and provided information on products and instruments.
• Generated proposals, prepared sales quotations, planned customer meetings and demonstrated capabilities on assigned products in assigned territories.
• Evaluated customer feedback to suggest and incorporate modifications in business strategy thus effecting high levels of sales and achievement of company objectives.
• Arranged appointments with doctors, hospital consultants, pharmacists, etc, to promote sales.
Jordan University of Science and Technology, Ramtha, Jordan B.A., Dental Technology (2003-2007)