Total Years of Experience: 18 Years, 2 Months
January 2014
To Present
Enterprise Relationship Manager
at bayt.com Inc.
Location :
Kuwait
Bayt.com is the #1 job site in the Middle East, offering a complete range of end-to-end employment solutions and career planning tools.
Joined Bayt.com as a Relationship Manager and charted a phenomenal growth curve to merit appointment as a highly qualified Enterprise Relationship Manager.
• Train new joiners in the sales team to market bayt.com services
• Maintain detailed knowledge of the company’s products or services
• Work at all times in a manner that reinforces Bayt.com as an admired and respected market-leading company
• Achieve agreed upon sales target on a monthly basis
• Initiate and develop a strong relationship with Enterprise customers
• Expand revenue size of assigned enterprise customer companies
• Determine customers' recruitment needs and talent management needs, and prepare proposals to sell services that address these needs
• Engage new and existing accounts in a solution-selling approach to sell the full spectrum of Bayt.com’s products and services such as: recruitment, value-added services, information management. These include but are not limited to searches, postings, BCC, salary searches
• Engage in creative solution selling to revise and expand Bayt.com’s service offerings to meet the changing recruitment needs of local enterprise clients
• Liaise between IT, Online Ad Sales and the client to ensure effective fulfillment of various recruitment solutions
• Track monthly sales and accurately forecast sales for a rolling 90-day advance period
• Track all sales, communications and opportunities in the CRM system
• Participate in weekly training sessions to improve both efficiency and effectiveness
• Continually build and maintain a sense of teamwork with Bayt.com staff across teams and offices
• Participate fully and energetically in making Bayt.com the most admired and respected Middle Eastern success story
• Consult clients and advise in special cases, solving issues and problems as soon as possible
• Keep the long term relationship with the clients and give them the support that they need
• Responsible for 120 Enterprise accounts in Kuwait market
Joined Bayt.com as a Relationship Manager and charted a phenomenal growth curve to merit appointment as a highly qualified Enterprise Relationship Manager.
• Train new joiners in the sales team to market bayt.com services
• Maintain detailed knowledge of the company’s products or services
• Work at all times in a manner that reinforces Bayt.com as an admired and respected market-leading company
• Achieve agreed upon sales target on a monthly basis
• Initiate and develop a strong relationship with Enterprise customers
• Expand revenue size of assigned enterprise customer companies
• Determine customers' recruitment needs and talent management needs, and prepare proposals to sell services that address these needs
• Engage new and existing accounts in a solution-selling approach to sell the full spectrum of Bayt.com’s products and services such as: recruitment, value-added services, information management. These include but are not limited to searches, postings, BCC, salary searches
• Engage in creative solution selling to revise and expand Bayt.com’s service offerings to meet the changing recruitment needs of local enterprise clients
• Liaise between IT, Online Ad Sales and the client to ensure effective fulfillment of various recruitment solutions
• Track monthly sales and accurately forecast sales for a rolling 90-day advance period
• Track all sales, communications and opportunities in the CRM system
• Participate in weekly training sessions to improve both efficiency and effectiveness
• Continually build and maintain a sense of teamwork with Bayt.com staff across teams and offices
• Participate fully and energetically in making Bayt.com the most admired and respected Middle Eastern success story
• Consult clients and advise in special cases, solving issues and problems as soon as possible
• Keep the long term relationship with the clients and give them the support that they need
• Responsible for 120 Enterprise accounts in Kuwait market
October 2011
To January 2014
Relationship Account Manager
at bayt.com Inc.
Location :
Kuwait - Al Kuwait
•Achieve the daily target of the Calls, Meetings and Cashings
•Introduce Bayt.com to the International companies and offer them our recruitment solutions
•Provide the clients with all the information needed on our services and the benefits that they can get them from our recruitment solutions
•Schedule meetings and know more about the company and the recruitment process
•Recommend the right package and send the proposals
•Follow up properly with the clients and get them on board
•Calling companies and seeking the need for recruitment.
•Account Manager for 400 companies in Kuwait Market
•Responsible for customizing packages for bayt.com service packages
•Responsible in achieving target
•Making sure accounts are maintained and clients are well aware of the discounts and promotion
•Training and presenting the benefits of using bayt.com for recruitment
•Meeting with clients to discuss the need and help guide the recruitment process
-Finalizing sales to signed proposals and acquiring payment; to activate services
•Introduce Bayt.com to the International companies and offer them our recruitment solutions
•Provide the clients with all the information needed on our services and the benefits that they can get them from our recruitment solutions
•Schedule meetings and know more about the company and the recruitment process
•Recommend the right package and send the proposals
•Follow up properly with the clients and get them on board
•Calling companies and seeking the need for recruitment.
•Account Manager for 400 companies in Kuwait Market
•Responsible for customizing packages for bayt.com service packages
•Responsible in achieving target
•Making sure accounts are maintained and clients are well aware of the discounts and promotion
•Training and presenting the benefits of using bayt.com for recruitment
•Meeting with clients to discuss the need and help guide the recruitment process
-Finalizing sales to signed proposals and acquiring payment; to activate services
August 2007
To March 2010
Marketing- Promotions Agent
at The Sultan Center (TSC)
Location :
Kuwait - Al Farawaniyah
•Maintaining customer satisfaction to Loyalty Rewards card holders.
•Responsible for the Execution & Success of TSC Loyalty Promotions.
Ex: Sultan Spin The Wheel, Sultan Outdoor Sale & Loyalty Rewards Win Big.
•Making sure that customers are aware of the benefits TSC Rewards program has to offer.
•Responsible for training TSC Staff on the Loyalty System.
Ex: Customer Service & Loyalty Rewards Card Mechanism
•Responsible for the Execution & Success of TSC Loyalty Promotions.
Ex: Sultan Spin The Wheel, Sultan Outdoor Sale & Loyalty Rewards Win Big.
•Making sure that customers are aware of the benefits TSC Rewards program has to offer.
•Responsible for training TSC Staff on the Loyalty System.
Ex: Customer Service & Loyalty Rewards Card Mechanism
January 2005
To January 2006
Customer Service Rep.
at Rogers Mobility
Location :
Canada
•Activating, implementing, and maintaining service plans.
•Making sure that customer are aware of the features and benefits Rogers has to offer
•Making sure that customers are happy with the customer service they receive.
•Fixing customers phones and problems, to better help maintain our current customer.
•Making sure that customer are aware of the features and benefits Rogers has to offer
•Making sure that customers are happy with the customer service they receive.
•Fixing customers phones and problems, to better help maintain our current customer.
January 2003
To January 2005
Customer Service Rep
at Bell Mobility
Location :
Canada
•Activating, implementing, and maintaining service plans.
•Making sure that customer are aware of the features and benefits Rogers has to offer
•Making sure that customers are happy with the customer service they receive.
•Selling Bell's products.
•Making sure that customer are aware of the features and benefits Rogers has to offer
•Making sure that customers are happy with the customer service they receive.
•Selling Bell's products.
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