Mubaraka Lokhandwala, Holiday Expert - Pre Sales

Mubaraka Lokhandwala

Holiday Expert - Pre Sales

makemytrip

البلد
الإمارات العربية المتحدة - الشارقة
التعليم
بكالوريوس, BBA
الخبرات
9 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 10 أشهر

Holiday Expert - Pre Sales في makemytrip
  • الهند - اندور
  • أشغل هذه الوظيفة منذ مارس 2020

Key roles & responsibilities:
▪ Prioritized daily workflows, including all inbound calls through CRM portal, quotes and travel related queries.
▪ Booking itineraries which include transportations, accommodations and sightseeing through websites.
▪ Cooperating with clients to determine their needs and advising them appropriate destinations, modes of transportation, travel dates, costs and accommodations.
▪ Dealing with on ground travel problems, complaints or refunds & selling additional services through vendors such as cab, hotels, sightseeing or attractions which is not available online on our website.
▪ Attending meetings/sessions to remain updated with latest tourism trends.
▪ Updating data into our software (CRM) and maintaining client relationships.

HR And Administration في Rambo Security Services LLC
  • الإمارات العربية المتحدة - دبي
  • أبريل 2021 إلى أغسطس 2021

Key roles & responsibilities:
Responsible for sourcing candidates from different job portals such as LinkedIn, Indeed, etc. and shortlist the candidates after screening resumes.
Conducted telephonic interviews and scheduled further with the management.
Assisted with day to day operations of the HR Functions and Duties.
Provided clerical and administrative support to the team.
Processed documentation and maintaining employee records.

Freelance Recruiter في Self Employed
  • الهند - أحمد اباد
  • أبريل 2017 إلى فبراير 2020
Receptionist & Client Coordinator في Hasanaly Fazalaly Lokhandwala
  • الهند
  • أكتوبر 2016 إلى مارس 2017

Key roles & responsibilities:
▪ Coordinated with the entire team regarding existing & upcoming projects & socialized with the HNI clients.
▪ Followed up for the payment with the clients.
▪ Performed reception area, general office support and administrative tasks as requested.
▪ Handled walking customers, architectures, interiors & premium clients.
▪ Promoted the products of the showroom/store such as Dorma, Hettich, Renson, etc.

Administrative Assistant في Aaryans Group
  • الهند
  • أغسطس 2015 إلى سبتمبر 2016

Key roles & responsibilities:
▪ Understanding clients requirements and responsible for end-to-end recruitment process and supported team in sourcing candidates through various portals.
▪ Followed up with clients for the payments after placements.
▪ Managed various social media platforms, including LinkedIn and indeed, in order to promote current job openings.
▪ Developed business by communicating with the clients and offering them business proposals.
▪ Responsible for daily HR and Admin work including on boarding and documentation of new joiner.
▪ Responsible for handling reception, petty cash and other administrative support when needed.

Data Entry Operator في Datatech Media Pty Ltd
  • الهند
  • يوليو 2014 إلى يونيو 2015

Key roles & responsibilities:
▪ Edited, processed data entry in Testing & Live Websites from raw source documents.
▪ Collected, assorted and verified accuracy of data provided before entering in websites.
▪ Audited input and output data for accuracy and recommended corrective action.
▪ Routed data to appropriate staff for follow up and additional review.

الخلفية التعليمية

بكالوريوس, BBA
  • في Dr. Babasaheb Amdebkar Open University
  • يوليو 2013

Specialties & Skills

Guest Relations
Telephone
Customer Centricity
CRM software
Communications
CUSTOMER RELATIONS
WEB SITE PRODUCTION
ADMINISTRATIVE SUPPORT
DOCUMENTATION
HUMAN RESOURCES
PROPOSAL WRITING
RECEPTIONIST
RECRUITING
DATA ENTRY
ADMINISTRATION

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.

اللغات

الانجليزية
متمرّس
الهندية
متمرّس
الأوردو
متمرّس