Holiday Expert - Pre Sales
makemytrip
مجموع سنوات الخبرة :9 years, 10 أشهر
Key roles & responsibilities:
▪ Prioritized daily workflows, including all inbound calls through CRM portal, quotes and travel related queries.
▪ Booking itineraries which include transportations, accommodations and sightseeing through websites.
▪ Cooperating with clients to determine their needs and advising them appropriate destinations, modes of transportation, travel dates, costs and accommodations.
▪ Dealing with on ground travel problems, complaints or refunds & selling additional services through vendors such as cab, hotels, sightseeing or attractions which is not available online on our website.
▪ Attending meetings/sessions to remain updated with latest tourism trends.
▪ Updating data into our software (CRM) and maintaining client relationships.
Key roles & responsibilities:
Responsible for sourcing candidates from different job portals such as LinkedIn, Indeed, etc. and shortlist the candidates after screening resumes.
Conducted telephonic interviews and scheduled further with the management.
Assisted with day to day operations of the HR Functions and Duties.
Provided clerical and administrative support to the team.
Processed documentation and maintaining employee records.
Key roles & responsibilities:
▪ Coordinated with the entire team regarding existing & upcoming projects & socialized with the HNI clients.
▪ Followed up for the payment with the clients.
▪ Performed reception area, general office support and administrative tasks as requested.
▪ Handled walking customers, architectures, interiors & premium clients.
▪ Promoted the products of the showroom/store such as Dorma, Hettich, Renson, etc.
Key roles & responsibilities:
▪ Understanding clients requirements and responsible for end-to-end recruitment process and supported team in sourcing candidates through various portals.
▪ Followed up with clients for the payments after placements.
▪ Managed various social media platforms, including LinkedIn and indeed, in order to promote current job openings.
▪ Developed business by communicating with the clients and offering them business proposals.
▪ Responsible for daily HR and Admin work including on boarding and documentation of new joiner.
▪ Responsible for handling reception, petty cash and other administrative support when needed.
Key roles & responsibilities:
▪ Edited, processed data entry in Testing & Live Websites from raw source documents.
▪ Collected, assorted and verified accuracy of data provided before entering in websites.
▪ Audited input and output data for accuracy and recommended corrective action.
▪ Routed data to appropriate staff for follow up and additional review.
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