IT Support Engineer
Gulf Business Machines
Total des années d'expérience :11 years, 1 Mois
Handling IT Service Delivery for many Gov customers.
Infrastructural Manage service providing in System and Networking.
I have experience in managing Active directory server 2008, DHCP, DNS.
Taking care of all the local systems and network resources.
Configuring VOIP phones in the domain network.
Working under Ticketing tool.
Managing Trend Micro Office Scan server for antivirus update.
Firewall implementation and troubleshooting.
Managing all networking switches and installation.
Manage and document daily problems/issues for software, hardware, and network; escalate issues to the appropriate vendors as needed for resolution.
Installation of device drivers & hardware components.
Taking care of all the local systems and network resources.
Managing the VOIP phones to the local clients.
Configuring and installing the citrix and vpn connection.