Senior Education Counselor
FES Higher Education Consultants
Total years of experience :13 years, 9 Months
Provision of information concerning choice of degree, career paths, and admission requirements with regards to different
institutions in Australia, Canada, USA, Germany, China and Malaysia.
Make call to the inquiries received through emails, Facebook and follow-up with Education Expo and walk-in clients.
Convert inquiries to sales.
Visit Colleges and Universities before Education Expo for Marketing.
Provision of Pathways information to students like Navitas, Shorelight and INTO for getting admission with low grades.
Provision of information concerning choice of degree, career paths, and admission requirements with regards to different
institutions in Australia, Canada, USA, Germany, China and Malaysia.
Make call to the inquiries received through emails, Facebook and follow-up with Education Expo and walk-in clients.
Convert inquiries to sales.
Visit Colleges and Universities before Education Expo for Marketing.
Provision of Pathways information to students like Navitas, Shorelight and INTO for getting admission with low grades.
Planned, developed, conducted and evaluated language training.
Instructed Chinese to speakers of Local languages.
Taught Chinese grammar, writing, speaking and listening skills.
Instructed the structure of the Chinese, rules of composition, grammar and the meaning and PINYIN of words.
•Rechecking of bank, cash and journal vouchers.
•Posting of bank, cash and journal vouchers.
•Maintaining budget lines in coordination with project managers and finance manager.
•Updating utilization reports of different current projects and made checked by finance manager.
•Preparing tax sheet of individuals and vendors and uploading on FBR website.
•Reconciliation of bank and cash.
•Conducting bank related tasks i.e. bank deposits (salaries), currency exchange, funds transfer and collection of bank statements.
•Providing information about UNHCR project and its response.
•Planned work by reviewing assignment area to determine organization of neighborhoods and locate households for conducting interviews.
•Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explained the purpose of the survey interview, answered residents' questions and recorded survey data on forms and notebook.
•Data collection of afghan refugees.
•Visiting different camps, urban and rural communities of afghan refugees.
•Following international and standard ethics while conducting interviews.
•Ensures that the assigned number and type of interviews are completed each day.
•Reviews the questionnaires on the PDA before submitting them to the field supervisor.
•Met daily with supervisor to review and submit work, and receive additional instructions.
•Support and provide superior service via phones caller.
•Use questioning and listening skills that support effective telephone communication.
•Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.
•Understand the impact of attitude in handling calls professionally
•Effectively deal with job stress, angry callers, and upset customers
•Use the most appropriate way to communicate with different behavior types on the telephone.
•Apply the elements of building positive rapport with different types of customers over the phone.
•Apply the proper telephone etiquette to satisfy various customer situations.
•Apply appropriate actions to effectively control a telephone call.
•Identify voice skills and how to enhance a good telephone presentation.
•Meets commitments to customers
•Other duties as assigned.
•Display Time flexibility towards shifts as per work floor requirements
Financial Accounting Business Strategies Cost Accounting Financial Management