Trainer/retail programs
Etisalat
Total years of experience :15 years, 3 Months
my video CV: https://www.youtube.com/watch?v=VOQm4Fdvdow&t
• Training for all products and services of the company
• Soft skills training
• Psychological and logical training (Eg: conflict management, time management)
• Survey for satisfaction
• Coordination with all retail sales at managers level to make sure knowledge and performance go parallel
• Mental and physical improvement courses
• Training of courses
• Training regarding discipline and motivation for students
• Public speaking, managing programs and events
• Debates and lectures on different topics
Online Training was conducted 2013 onwards
• Handling stock and store
• Handling performance for staff
• Supervising cash closing and banking
• Training the staff for new products
• Training for motivation of staff.
• Making plans for improving sales and efficiency
• Handling complaints and queries
o Customer services, Customer handling and solving complicated issues
o Sales, services, Cross selling and convincing customers
o Time management, time organizing and high productivity
o CBCM software usage and training.
o Product knowledge training and lectures
o Innovative idea generation and participation in all social events going on.
o Group meetings and presentations.
o Participation in making the office a good place to work
o Making different sales strategies and creative ideas
o Complete Documentation of implemented modules and support.
Worked for This company as a marketing executive. managed all the work related to internet and social marketing. Strategy making and marketing plans.