مفيدة Mannan

• Managed front-desk operations, patient registration and appointment scheduling.
• Answered phone calls, handled inquiries and coordinated patient flow.
• Performed specimen collection, labeling and laboratory processing.
• Conducted hematology, biochemistry and urinalysis testing.
• Maintained laboratory records, quality control documentation and reports.
• Assisted doctors and healthcare staff in daily clinical operations.
• Ensured excellent customer service and patient satisfaction.

• Assisted in diagnostic laboratory procedures and testing.
• Supported hematology, microbiology, pathology and biochemistry departments.
• Maintained laboratory records and inventory management.
• Followed healthcare safety and quality standards.