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Muhamed Shaker, Customer Service Manager

Muhamed Shaker

Customer Service Manager

Hope

Location
Egypt - Alexandria - Agami
Education
Bachelor's degree, Arts
Experience
9 years, 3 Months

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Work Experience

Total years of experience :9 years, 3 Months

Customer Service Manager at Hope
  • Saudi Arabia - Buraidah
  • My current job since October 2021
Regional sales trainer at oppo
  • Egypt - Alexandria
  • My current job since February 2020
Training Specialist at Vodafone - Egypt
  • Egypt - Alexandria
  • October 2019 to April 2020
Customer Service Representative at Vodafone - Egypt
  • Egypt - Alexandria
  • December 2018 to September 2019
Sales Associate at B.tech
  • Egypt - Alexandria
  • February 2014 to November 2017

Education

Bachelor's degree, Arts
  • at Alexandria University
  • July 2017

Specialties & Skills

Data Entry
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Callcenter
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Customer Service
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Training
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Sales
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leadership skills
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time management
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sales training
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sales skills
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presentation skills
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communication skills
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Microsoft skills
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Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Leadership skills (Certificate)
Date Attended:
November 2021
Valid Until:
December 2021
Train the trainers (Certificate)
Date Attended:
March 2020
Valid Until:
June 2020