PC World
مجموع سنوات الخبرة :5 years, 11 أشهر
Customer Experience Colleague 02/ 2010 - 2014
PC World, Manchester, UK (no 1 electronic retailer in Europe with more than 300 stores in UK)
Manchester, UK
Recovery Officer 09/ 2008 - 2009
Askari Leasing, ( Cars and electronic goods) Rawalpindi, Pakistan
CORE COMPETENCIES
Product Research * Sales and Marketing Plans * Market Research * Planning and Managing Resources * Promoting and Selling products * Customer Advice * Team Management * Documentation and Reporting * Preparing Market Research Reports * Administration and Managing Paperwork
KEY SKILLS
* Market or product research - Expertise in product and market research. Dissertation research topic was based on online buying behaviour of Pakistani consumers in Manchester UK.
* Customer Advice - Acknowledged for building strong client relationships, assessing customer needs, and providing appropriate advice on various product and financial aspects.
* Client Relationship Management - Managing customer queries by offering solutions in a timely manner and ensuring optimal level of customer satisfaction.
* Interpersonal and Communications Skills - Proven ability to interact effectively with people of diverse nationalities; comfortable working in a multicultural setting as well as maintaining cordial relations with internal staff. Excellent listening skills.
MSc International Business The University of Salford, UK Core Modules * Business research * International Marketing * Strategic Management * International Business environment * National and International Logistics 02/2010 - 06/ 2011
MBA Comsats Institute of Information Technology, Pakistan Core Modules * Business communication * Entrepreneurship * International Business * Corporate Governance * Operations Management * Management Theory and Practice 06/2008 - 07/ 2008