Senior IT Support Engineer
Mohammed Omar Al-Majid Group
مجموع سنوات الخبرة :10 years, 5 أشهر
Responsibilities:
• Handling all IT Support related work (Installations, Troubleshooting, Configurations, Backups, Networking etc.) in all branches in UAE and Oman.
• Configurations, management and troubleshooting of Fortinet (FortiGate 60D) Firewall and Etisalat Access Points.
• Managing (Updating, Uploading, Editing etc.) E-Commerce Seller accounts on Souq.com and Noon.com.
• Installation of CCTV Cameras, maintenance and management.
• Searching vendors, getting Quotations and Purchasing all type of IT Equipment.
• Managing (Configuring and Troubleshooting) Attendance Machines and collecting Data.
Achievement:
• Managing Head Office and all branches of all companies in UAE & Oman.
• Being a team member of a Best Group in UAE.
Responsibilities:
• Huawei Router's (AR-530) and Huawei Switches (S2700 \{POE\} & S5720) Configuration using script.
• Operating System (Client and Server), Drivers, Application Software Installation, Licensing and Troubleshooting.
• Network Troubleshooting and VLAN modification.
• Huawei Video Conferencing Device (TE-40) Installation, Configuration and troubleshooting.
• Data Servers, File servers, DNS, DHCP and Call Servers Management, Backup and troubleshooting.
• Huawei IP Phone (espace 8950) configuration and troubleshooting.
• Huawei IP Cameras configuration, maintenance and troubleshooting.
Achievement:
• Being a team member of Huawei in Punjab Safe Cities Authority Lahore Pakistan (V8 Project).
Responsibilities:
• Database of ERP, DHCP and Active Directory backup.
• Domain, Active Directory Management and Policies Implementation on Server for Clients.
• E-mail Modification (C Panel as well as Exchange Server).
• ISA Server Installation and Configuration.
Achievement:
• Working in a Thin Client Environment.
Responsibilities:
• MikroTik Router Board Configuration and Load Balancing.
• Domain, Active Directory Management and Policies Implementation on Server for Clients.
• Avaya Exchange, Server, IP Phones installation and Configuration.
Achievement:
• PolyCom (Video Conference) device installation and configuration.
Responsibilities:
• Domain, Active Directory Management and Policies Implementation on Server for Clients PC/ Users and DHCP and Active Directory backup.
• TP Link C9 Archer Router Configuration.
• Installation and configuration of Attendance machine and integrate with software.
• Operating Systems, Windows Server 2003 and Softwares installation and troubleshooting.
• Database Backup of SQL Server.
• DHCP & Active Directory backup.
• CCTV Cameras installation and online and also configuration of CCTV Apps on android or IOS hand held devices.
• Hardware assembling and troubleshooting.
Achievement:
• Learnt how to use POS Software and how to make POS work smooth.
Responsibilities:
• Web Designing and Development.
• Outdoor IT Services to different Clients.
Achievement:
• Install and Configure Windows Sever 2008 and Create Domain.
• Domain, Active Directory Management and Policies Implementation on Server for Clients PC/ Users.
• Network Printer, Network Scanner installation and troubleshooting.
• Windows and Softwares installation and troubleshooting.
• Network Designing and Cabling infrastructure.
• Hardware assembling and troubleshooting.
• LAN Cables punching Straight Through and Cross-over.
Bachelor of Science in Information Technology
Website designing and development in PHP
6 Months Short Diploma in Software Engineering
F.Sc. (Pre-Engineering)
Matriculation