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muhammad abdulnaser, Customer Service Representative

muhammad abdulnaser

Customer Service Representative·syrian restaurant

Egypt

Bachelor's degree, Administration And Information Systems

Work experience

Total years of experience: 0 years, 11 months

Customer Service Representative

December 2025 - April 2026

syrian restaurant

Alexandria, Egypt

December 2025 - April 2026

• Leveraged strong communication skills to manage customer inquiries, food orders, and reservations both over the phone and in person.
• Delivered comprehensive information about menu items, ingredients, and daily specials to enhance customer experience.
• Effectively resolved customer complaints related to order delays and food quality, ensuring high levels of satisfaction.
• Coordinated and managed deliveries and takeout orders in collaboration with kitchen and delivery teams to optimize service efficiency.
• Cultivated a friendly and professional demeanor in a high-pressure, fast-paced environment, showcasing adaptability and resilience.
• Developed strong multitasking abilities that are transferable to roles in 3D animation, video editing, scriptwriting, content creation, and data entry.

Company industry:
Catering, Food Service, & Restaurant

Customer Service Representative

May 2025 - October 2025

trio fashion

Alexandria, Egypt

May 2025 - October 2025

• Leveraged strong communication skills to manage customer inquiries and complaints across multiple platforms, enhancing user experience.
• Delivered precise information about products, fostering informed purchasing decisions and boosting customer confidence.
• Collaborated with teams to resolve order fulfillment issues, ensuring timely delivery and high customer satisfaction.
• Demonstrated adaptability and creativity in problem-solving, essential for transitioning into 3D animation and video editing.
• Maintained professionalism and patience in high-pressure situations, skills that are transferable to content creation and scriptwriting.
• Developed a keen eye for detail and storytelling, valuable for creating engaging visual content and narratives.

Company industry:
Fashion & Apparel

Education

abu qir higher inistiutes for computer and information systems

June 2026

June 2026

Bachelor's degree, Administration And Information Systems

Egypt

Skills

Video Editing
Intermediate
Video Editing
Intermediate
Scriptwriting
Intermediate
Scriptwriting
Intermediate
Content Creation
Intermediate
Content Creation
Intermediate

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • Video Editing & Digital Content Creation
    - Developed and produced engaging 3D animated historical narratives and character-driven digital content. - Scripted and edited multiple video projects, successfully managing the entire production workflow from storyboarding to final visual effects.