SENIOR EXECUTIVE ASSISTANT
National Database & Registration Authority (NADRA)
Total years of experience :14 years, 7 Months
• Filed and compiled corporate documents, records, and reports to streamline office flow.
• Managed and organized confidential information to maintain privacy.
• Monitored and maintained executive files and records.
• Utilized job-related software to prepare invoices, letters, and memos.
• Operated scanners to make copies of correspondence and other printed material.
• Provided clerical support to other departments.
• Accurately entered data into various databases.
• Entered customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
• Developed and maintained reports and spreadsheets to track data entry progress.
• Provided efficient and courteous service to customers.
• Operated cash register and accurately processed payments, returns, and exchanges.
• Handled customer complaints and inquiries in a courteous and efficient manner.
• Checked drawer totals, reconciled discrepancies, and prepared bank deposits.
• Maintained cash accuracy by working with supervisor to correct deficiencies.
• Assisted with closing duties such as counting money and reconciling receipts.
• Maintained proper security levels and access rights for software and end-user PCs.
• Assisted users with connecting fax machines, printers and other output devices to the company network.
• Assessed malfunctions of computer applications, determining appropriate actions to maintain computer and network operations.
• Repaired network equipment and software, maintaining computer and network equipment in safe and functional operating condition.
• Consulted with other technicians on major hardware and software issues to find solutions.
• Assisted with installing, maintaining and troubleshooting various technologies and applications.