Regional Sales Administrator
Petromin Corporation
مجموع سنوات الخبرة :16 years, 10 أشهر
Maximizing productivity through management of daily work operations
Supervision of daily tasks, provision of feedback and counseling of sales team
Relation building with partners, vendors, suppliers and customers
Report generation through collection and analysis of multiple data points
Ensure adherence to legal rules and guidelines
Processing and ensuring data accuracy for all sales transactions and Invoices
Liaise with the Logistics department to ensure timely deliveries
Maintain and update sales and customer records
Manage and develop Leads, Marketing events, follow Marketing strategies
Provide secretarial assistance to Head of Sales and Sales force, producing letters, memos, reports, spreadsheets, filing and general administration, leads reports, walk-in customers data and follow up reports
Contribute to improving the business and enhancing the reputation of the company
Vehicles Registration, delivery and vehicles maintenance administration
Showrooms assets administration and follow office equipment service
Receive Company promotion and price lists to stratify between the Sales Team
Check the workflow on daily basis and generate reports to management ensuring the team understands the delegated tasks reached to certain fruition
Overseeing project logistics and coordinating activities across departments
Mainly responsible to check and maintain data accuracy to avoid overloading the team and identify the source causing the inaccuracies
Maintain a tidy database and keep core information up to date in the system to facilitate product development and prospecting
Meeting/Event planning coordination, Provide status updates, Calendar Management
Document management, maintain office records, update records in Autoline CDK
Greeting Customers and Showroom Visitors, Company and product oral presentation, calling clients and update correspondences to assist the Sales Team in prospecting
Overseeing Showroom cleaners, office boy, drivers and security guards duty and shift control by reviewing the daily activity with immediate incident reporting
Accountable in charge of Showroom maintenance, daily cleaning schedule, inspection of Electricity, Water supply, Sewerage, identify any hazards or risks to safety
Troubleshooting and survey of CCTV servers, Telephone sets, Central and Internet
Follow-up Company vehicles registration and Test Drive Vehicles maintenance and ODI updating in the system
Direct in charge of Tamm Registration, Vehicles registration and insurance issuance for new/used Vehicles
Professional Knowledge of travel destination products, their potential and position in the marketplace
Oversee design/printing of marketing publications. Plan new research-based advertising strategies for current and subsequent years that will increase leisure travel market share
Participate and oversee marketing campaigns and offers to promote products and services, Develop strategies, programs and policies for the Sales Team
Managing relationships and daily communication with suppliers, customers and related third parties (Government, Corporate, direct sales and overseas accounts)
Developing and implementing customer-focused plans for products within portfolio, in line with strategy and budget
Support customer queries and provide appropriate solutions by developing strategies and deliver excellent sales results and customer satisfaction
Perform market research and competitor analysis with strategic planning’s
Supervise Customer relations management, follow customer complaints and services
Coordination of events and product exhibitions, outlet rentals contracts and invoicing
Created mix platforms including digital/printing advertising, e-newsletters, direct mail, media relations, collateral, e-commerce, webinars and telemarketing
Focus towards serving client needs, approach to doing business that focuses on providing a positive customer experience and gain competitive advantage
Worked closely with Sales team to execute marketing campaigns and measure report on their effectiveness
Following Customer complaints to identify vital areas for service improvement and mend in policies and procedures to transform them to benefit stay
Supervise Sales, Reservations and Operations for Travel, Tourism, Umrah and Hajj
Develop and evaluate sales calls and provide efficient training program to staff
Administrate productivity of staff and ensure achievement of all departmental goals
Oversee reservation activities, follow overseas suppliers for accounts and payment bills
Develop and maintain professional relationship with departments of hotels and manage communication with staff and prepare statistical reports
Translate and troubleshooting e-marketplace systems and AGDS
Supervise Seminars, attend Expos and represent the Company in and out of KSA
Setting goals for performance and deadlines in ways that comply with company’s plans
Organizing workflow, ensuring employees understand their duties or delegated tasks
Monitoring team productivity and providing constructive feedback and coaching
Receive complaints and resolve problems
Pass on information from upper management to employees and vice versa
Prepare and submit performance reports on weekly basis
