Muhammad Arshad

M/s. Dimah Capital Investment Company is a multinational Sharia-compliant organization that mainly focuses on private real estate funds as a core business across GCC, USA, Europe, and Asia. To know more about Dimah Capital, you may visit dimah.com.kw. During my employment with Dimah, my primary roles and responsibilities have included the following:

Provide professional support to the CEO primarily and provide additional support to executive team members, as directed, to ensure that company goals and objectives are accomplished and that operations run efficiently.

Maintain and refine internal processes that support high-ranking executives companywide, and coordinate internal and external resources to expedite workflows.

Manage communication with employees by liaising with internal and external executives on various projects and tasks

Manage professional and personal scheduling for CEO, including agendas, mail, email, phone calls, client management, and other company logistics

Coordinate complex scheduling and calendar management, as well as content and flow of information to senior executives and manage senior executives’ travel logistics and activities, including accommodations, transportation, meals and other necessary stuff. Also Coordinating domestic and international travel for the executive management, including flight, hotel, and reservations

Maintain professionalism and strict confidentiality with all materials, also organize team communications and plan events, both internal and off-site

Produce meeting and engagement materials, represent and be the tip of the spear representing the team externally with outside parties and organizations.

Professionally, hospitably, and courteously responds to the company’s electronic, phone, and in-person conversations. Creates, manages, and maintains paperwork in updated and organized paper/electronic files, as well as additional client, portfolios, and investment files as needed.

Maintains the offices databases and data storage systems through data entry and filing procedures. Ensures that property & Investment files are up-to-date and accurate, and responds to external and internal constituent inquiries and/or refers them to the appropriate staff person for a related response or engagement.

M/s. Al Ahlia Integrated General Trading & Contracting Company is an ISO-certified organization and a subsidiary of Fuad Alghanim & Sons Group of Companies. Al Ahlia is a multinational contractor specializing in MEP (Mechanical, Electrical, and Plumbing) works and is involved in high-level construction projects. For more information about Al Ahlia, please visit ahliainteg.net. During my employment with Al Ahlia, my primary roles and responsibilities across various projects have included the following:

Serve as the primary point of contact for all Document Control-related processes and activities utilizing AutoPRO as an EDMS.

Assist in the development and implementation of all Project document control and records management procedures, including: Prior to submission, perform quality checks on all submissions.

Maintain accurate records of all incoming and outgoing communication and correspondence. Creates, monitors, updates, and maintains tracking matrix and document registry for incoming, outgoing, emails received, transmittals, and information requests.

Distribution of documents to appropriate individuals or organizations as per the management instruction or as needed. Progress reporting on the status of the document / maintaining KPIs (Key Performance Indicators).

Provide overdue pending document reports to follow-up with Client / Contractors / subcontractors. Take custody of, sort, bind, package, organize, administer, transmit, receive design and project documents as requested, consisting of drawings, specifications, contracts, scopes of work,

Collaboration with project teams to produce internal deliverables distribution lists. Archiving of project records in accordance with Project Deliverables Retention Standard

To participate in development and subsequent compliance of all Project document control and records management procedures including: Performing quality checks on submissions (drawings, specifications, reports, studies, etc.) prior to submittal.

Perform record keeping of all incoming and outgoing communication and correspondences. Design, monitors, updates and maintains tracking matrix, documents registry for incoming, outgoing, emails receives, transmittals and requests for information.

Preparing reports (weekly, monthly) for client & management.

Recording, expediting, reviewing and processing the documentation whilst maintaining a functional client service relationship both internally and externally.

M/s. Alghanim International General Trading & Contracting is one of Kuwait’s most prominent engineering, procurement and construction contracting companies. Alghanim International is the flag-ship company of Fouad Alghanim & Sons Group of Companies. It is classified by the government as a category 1 contractor, the highest rating, and is ISO-Certified. Alghanim International undertakes major Civil, Infrastructure and Power Projects which include Design, Engineering, Procurement, Installation, Commissioning, Operation and Maintenance of Power Stations, Pumping Stations, Oil and Gas Pipelines, Refineries, Desalination Plants, Major Housing Projects and Commercial Buildings and commercial business centers. To know more about Alghanim International you may visit falghanim.com. During my employment tenure with Alghanim international, I have used several tools as electronic document management system - EDM’s & ERP’s i.e. PCM, ArCmate, Aconex, AutoPRO. My primary roles and responsibilities across various projects have included the following:

Using PCM & ArCmate as an EDMS, keep records of all Engineering documents (calculation notes, GA drawings, fabrication drawings, RFIs, MTOs, and Engineering generated documents).

Maintain an auditable trail of incoming and outgoing documentation on projects assigned to sections by using company and QA/QC procedures and systems, both manually and electronically, as well as copying and printing.

Serve as the primary point of contact for all Document Control-related processes and activities. Participate in the development and subsequent implementation of all Project document control and records management procedures, including performing quality checks on submissions prior to submission.

Checking of administrating correctness of documents (Template, Document and page numbering, issue / revision identification, document number and classification, short signatures for originator, checkers and approved by etc.). Monitoring the flow of documents in accordance with Company policy.

Coordinate the activities of Document Control, including archiving, filing, and distribution of documents, tracking and validating activities and report on document review progress using PCM, ArcMate, Econex as EDMS.

Create detailed bilingual (Arabic and English) documentations of business systems, functional specifications, training manuals, top management presentations, work instructions and standard operating procedures manuals.

Design and map cross-functional business processes under the direction of the superior(s). Maintain control records to verify completeness and accuracy of data.

Maintain records of all Engineering documents (calculation notes, GA drawing, fabrication drawing, RFI’s, MTO’s and Engineering generated documents), Organize Engineering documents.

Provide an editable trail of incoming and out coming documentation on projects assigned to the sections using the company and QA/QC procedures and systems both manually and or/ electronically, copying and printing

• Preparing all forms of communication to provide information to supervisors, peers, subordinates, and other Departments.

• Documenting and recording information, keeping files, processing all paperwork, and performing day-to-day administrative tasks

• Planning, directing, and coordinating all accounting operational functions

• Monitoring the projects progress to ensure that it is progressing according to schedule and budget while identifying possible problems
that may occur in the future.

• Preparing reports for management about the status of projects.

• Creating, updating, and maintaining all correspondence, procedures, and other document logs.

• Create project progress reports and make recommendations for ways to improve the projects progress

• Comparing ongoing project activities with the project management plan and project performance baseline

• Overseeing the overall HR Administration operations. Respond to internal and external HR-related inquiries or requests and provide
assistance.

• Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.)

• Working with the Remuneration department to implement the Company Pay Review / Department Salary Upgrades.

• Ensuring that new hires, temporary workers, transfers, promotions, and terminations are processed correctly.

All office Administrative & Secretarial Work.

Drafting of Contracts (Arabic, English) for all Customers (new, Renew)

Making of Quotations for maintenance contract and replacement of Parts, .

Making of Memos and other Internal & External Letters.

Coordination with Customers about their Contracts and Payments.

Submission of Annual & Monthly accounts statements to client for collection of payment.

Price fixing of products and approval of quotation.

Processing the purchase orders, after a detailed study of quotation received, with respect to price, quality of product, after sales service, availability of product and credibility of the vendor.

Taking care daily employees attendance and making of salaries and forward to accounts department.

Maintaining the log for daily Reports and Invoices.

Update Delivery and Order Status.

Reports, Replacement of Parts Reports, Routine Checkup Reports and Site check up reports)

Follow up the daily work reports, labors, equipments in inspection request records.

Daily reporting to upper management (Head office)

Review Contract Documents and determine the discrepancies / conflicts between the documents.

Attending telephone Calls and Coordination with customer regarding their contracts and payments.

Filing with proper manner and other record keeping.