Restaurant General Manager
The HotPot Restaurant
Total years of experience :27 years, 6 Months
Assignments / Job Responsibilities
Interview / Hire and train new staff members.
Ensure that health and safety protocols are adhered to.
Keep a meticulous record of income and expenses.
Order ingredients in the correct quantities for the kitchen staff.
Communicate with customers to receive feedback and manage complaints.
Open and close the restaurant on time.
Communicate with vendors to receive ingredients in correct quantity and compliance with good quality.
Check and monitor guest reservations
Maintaining safety and food quality standards
Organizing duty schedules
Keeping track of employees’ hours
Recording payroll data
Ordering food, linens, gloves and other supplies while staying within budget limitations
Supervising daily shift operations
Coordinating daily front- and back-of-house restaurant operations
Controlling operational costs and identifying ways to cut waste
Appraising staff performance and monitoring staff performance
Assignments / Job Responsibilities
Leading team as per the KPI’s and TDSP plans.
Making daily, monthly and annual reports for Dealership and Distributor.
Staff Training and motivational activities.
Handling day to day Customer’s complaints, concerns, appreciations, taking VOC and resolving the issues in a timely manner.
Handling Mistry Shopping Team and doing departments performance assessments.
Handling staff complaints and concerns and resolving the issues.
Handling Toyota Online Accessories and Parts store and making promotions.
Understanding Dealership ORG Advanced and sustain the mandatory items with day to day activities.
Maintain working standards with adherence to the Dealer ORG.
Email, Telephone, What’s App correspondence with Distributor, Dealership and Customers for related issues.
Responsible for customers duplicate documents issuance required from Distributor.
Attending Distributor seminars, meetings and participating in the best way.
Following Toyota Way Live IT program and maintain the standards.
Handling trending complaints and doing Kaizan in respected areas to increase the staff, department work performance.
Handling 5S Serves, Facility Audits, and 3S+Bodyshop Servyes and making reports.
Organizing OBEYA meetings and presenting OBEYA presentations on every Friday.
Taking OBEYA meeting minutes and data input in the internal software and keeping regular followups.
Responsible for FACEBOOK / INSTAGRAM promotional Campaigns and preparing reports.
Coordinating and keeping update to the Management and related departments for daily customer related issues.
Responsible for staff daily attendance, leaves schedule and Sunday operations duties.
Evaluating team members and gauging their performance and training needed.
Handling daily inbound and outbound calls and taking action accordingly.
* Responsible for local and international purchases.
* Responsible for Marketting, Making quotation, LPO’s and material inquiries for vendors
and customers.
* Responsible for material receive, inventory, stock status handling and material
management activities.
* Communicating with banks, Baladiya, immigeration dept.etc for legal paperwork.
* Handle secrete company documents and responsible for trade agreement’s & Licenses
renewal.
* Responsible for all financial activities.
Assignments / Job Responsibilities Responsible for local and international purchasing, quotations, and product inquires.
Ø Making quotation, LPO’s and material inquiries for vendors and customers.
Ø Assist President & Technical department for business related activities.
Ø Responsible for material receive, inventory, stock status handling and material management activities.
Ø Responsible for employee recruitment, interviews, visas, travel arrangement, payroll, accommodation facilities and staff quarterly evaluation.
Ø Handle secrete company documents and responsible for trade agreement’s & Licenses renewal.
Ø Responsible for all financial activities.
Ø Generate weekly/monthly financial reports as required.
Ø Responsible for Human Resources activities.
Ø Perform various type of secretarial responsibilities for President.
Ø Responsible for Maintenance and logistics for Operations Department. Ø Providing admin support whenever and where ever required
Assignments / Job Responsibilities
➢ Responsible to communicate with local and worldwide customers/vendors.
➢ Responsible for all financial activities. Data entry in Peachtree and manage accounting files.
➢ Responsible for local and international purchasing, quotations, and product inquires.
➢ Making quotation, LPO's and material inquiries for vendors and customers.
➢ Meet/greet customers, vendors and other visiting people.
➢ Resolve IT, software installations, data backup, manage User Control access.
➢ Assist high management President, Vice President, Executive Directors and Business partners for business presentations and sales promotions.
➢ Responsible for production of ULD (pickup/deliver from/to airport for repair/assemble).
➢ Responsible for material receive, inventory, stock status handling and material management activities.
➢ Responsible for employee recruitment, interviews, visas, travel arrangement, payroll, accommodation facilities and staff quarterly evaluation.
➢ Responsible for local and international purchase.
➢ Handling secrete company documents and responsible for trade agreement's renewal.
➢ Generate weekly/monthly financial reports as required.
➢ Preform various type of secretarial responsibilities.
➢ Providing admin support whenever and where ever required
• Responsible for data entry operations in Oracle made patient’s informations program and DHCP program.
• Assigned to perform Word processing, audio typing, duty rota, departmental schedules.
• Assist doctor’s team, arrange the patient’s medical reports, X-rays.
• Communicate with head of department to maintain the flow of work and supervise sub-ordinates.
• Manage the referring doctor’s accounts.
• Arrange the meetings for Head of Department on daily problems, transcribe the minutes.
• Assess the poor patients and facilitate them with discounts, free reporting options.
• Responsible for cash handling, prepare daily cash summary, communicate with Finance Dept. about the deposit.
• Arrange and participate in monthly and yearly departmental meetings.
• Rotate duty in morning, evening, night as required.
• Provide full administrational support.
• Send and receive the official mails, maintain record, and office correspondence.
• Arrange the procedure replacement places in other hospitals and centers (incase CT, MRI and special X-ray machines are not working).
• Prepare monthly activity reports and maintain the budget.
• Receive telephone calls and respond accordingly.
• Responsible for patients appointments and on-call technicians routines.
• Perform such other functions as may be assigned from time to time.
• Responsible for computer troubleshooting.
• Hired & worked as a computer programmer in Microsoft Access 2000.
• Made programs for Personnel Dept. Recreation Dept. & Warehouse Dept.
• Install needed softwares in the computer.
• Coordinate with the users facing computer problems.
• Data entry operations in Dbase program.
• Perform a wide variety of research, administrative and technical duties to assist Executives in reaching substantive decisions.
• Read and answer routine correspondence.
• Prepare memoranda on matters being considered by executive bodies and prepare actions to implement decisions reached.
• Assign and give instructions on work methods and procedures to subordinate Personnel.
• Maintain a systematic filing system for all documents for the office of the Chief of Professional Services, Saudi Representative and Hospital Manager.
• Coordinate meetings and prepare minutes of the same.
• Take down dictations and transcribe the same.
• Schedule appointments for the C.P.S.
• Give informations to callers and visitors.
• Read and route incoming mails/ emails.
• Prepare routine correspondence.
• Assist in directing operating programs.
• Assist and prepare in implementing office procedures and policies.
• Make duty rota, lecture schedules, mortality meetings, lecture slides in Microsoft Powerpoint
for doctor’s team.
• Use of photocopier, fax machines and Internet browsing.
• Provide full administration support in staff shortage.
• Perform such other functions as may be assigned from time to time
• Responsible for network troubleshooting.
• Assigned to solve the computer problems.
• Assigned to update the system by installation of software’s and printers.
• Print daily diet summary and daily patient occupancy rate.
• Print patient appointments for OPD and other general clinics.
• Made doctor’s on-call software in Microsoft Access as requested.
• Assembling of computer hardware.
• To take part in general duties of the department.
• Rotate duty schedule in morning, evening, and night as required by the Head of Dept.
• Assigned to solve the user’s problems in MS. Office package, Windows.
• Give backup support in staff shortage, staff leave and other complex tasks.
• Participate in department general meetings.
• Give orientation on Oracle system made by Cisco Softwares.
• Create and modify the new users.
• Responsible for data entry operations in Oracle made patient’s informations program and DHCP program.
• Assigned to perform Word processing, audio typing, duty rota, departmental schedules.
• Assist doctor’s team, arrange the patient’s medical reports, X-rays.
• Communicate with head of department to maintain the flow of work and supervise sub-ordinates.
• Manage the referring doctor’s accounts.
• Arrange the meetings for Head of Department on daily problems, transcribe the minutes.
• Assess the poor patients and facilitate them with discounts, free reporting options.
• Responsible for cash handling, prepare daily cash summary, communicate with Finance Dept. about the deposit.
• Arrange and participate in monthly and yearly departmental meetings.
• Rotate duty in morning, evening, night as required.
• Provide full administrational support.
• Send and receive the official mails, maintain record, and office correspondence.
• Arrange the procedure replacement places in other hospitals and centers (incase CT, MRI and special X-ray machines are not working).
• Prepare monthly activity reports and maintain the budget.
• Receive telephone calls and respond accordingly.
• Responsible for patients appointments and on-call technicians routines.
• Perform such other functions as may be assigned from time to time.
Assignments / Job Responsibilities
➢ Worked as an administrative assistant.
➢ Receive guests and visitors for the owner.
➢ Give information’s to the telephone callers and visitors about the property.
➢ Read and response the incoming mails, emails.
➢ Assist the administrative officer in directing and supervising administrative functions.
➢ Assist in directing operational programs.
➢ Assist the seniors and cooperate in team work.
➢ Assigned to arrange the meetings with shareholders and property lenders.
➢ Deal with the daily property customers and supervise the construction work on the site.
➢ Attend the telephone calls, receive the faxes and reply accordingly.
➢ Write stamp papers, prepare daily/monthly reports and maintain records.
➢ Communicate with different parties for landscaping and sharing.
➢ Provide outdoor client assessment when requirement.
➢ Supervise sub-ordinates for data input, computer problems and word processing for efficient working environment.
➢ Perform such other functions as may be assigned from time to time as required.
Business Management, Financial Accounting, Asset Management, Marketing, Economics, Effective Communication Management, Advanced Managerial Stats, Administration, Production & Operation Mgmt, Power & Politics in Organization, Bussiness Associates, Effective Writing Skilss for Managers, Managerial Accounting, Organizational Behavior, Business Ethics, Training & Development in Marketing, Digital Marketing
Computer Software and Hardware Education. Computer application installation and training.
courses: Passed Two (2) Arabic Language Learning Courses, organized by Saudi Ministry of Education at Alnoor Specialist Hospital at
Graduation (GSC Level) from The University of Punjab, Lahore – Pakistan
Higher Secondary school
Matriculation (Secondary School)
