Muhammad Asim Abbasi, Customer Service Officer

Muhammad Asim Abbasi

Customer Service Officer

land mark pvt ltd

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Art
Experience
8 years, 5 Months

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Work Experience

Total years of experience :8 years, 5 Months

Customer Service Officer at land mark pvt ltd
  • Pakistan - Islamabad
  • January 2020 to October 2021

I worked for the Land Mark builders in Islamabad, where I was developing business strategies, producing 80% of all new business through referrals.
Meeting and Greeting visitors and the other customers.

I was maintaining knowledge of local real estate market development.

Customers Service Representative at Touch Stone Communication
  • Pakistan - Islamabad
  • February 2018 to December 2019

Monitoring calls, and responding the Queries.
This was a.very busy and high call volume call center.

Customer Relation Manager at Splendour Homes Brokers
  • United Arab Emirates - Dubai
  • May 2015 to October 2017

As a Customer relation manager I was responsible to manage the sales and increas the business by managing Sales and achieving Targets.
my expertise were in Sales and Leasing, as well as to managing the documentations.
Analyzing the needs of the market and working on the strategies along with the other BDE managers.

Security Team Supervisor at Dubai Holding Group
  • United Arab Emirates - Dubai
  • May 2014 to July 2016

Workee as an assistant to the manager with Dibai Properties Group, I act as a team leader and moved forward with ensuring the safety and security both to the People and Premises.

Customer Service Representative and Security Team Leader at Turning Point Security
  • Great Britain (UK) - City of London
  • February 2011 to March 2012

Leading a security team for the events and special occasions as well as to provide the best customer services during the events, Managing the best specialist team to provide Shadow Security during the events to the VVIP meetings and visitors.

Education

High school or equivalent, Art
  • at FBISE
  • September 2013

N/A

High school or equivalent, Art
  • at FBISE
  • September 2013

N/A

Specialties & Skills

Customer Service Skills
Customer Care
Marketing
Teamwork
sales coordination
Negotiating
analytical
Motivational
Target Oriented
problem solving
marketing
outbound
teamwork

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Arabic
Beginner
Hindi
Expert
Urdu
Native Speaker
Punjabi
Expert

Training and Certifications

Safety and Security Assurance (Certificate)
Date Attended:
October 2014

Hobbies

  • Reading Books
    I love to read different books and novels.