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تم إلغاء حظر المستخدم بنجاح
Muhammad Faizan, Duty Manager Operations

Muhammad Faizan

Duty Manager Operations·BinDawood Holding

المملكة العربية السعودية

بكالوريوس, Business And Information Technologies

الخبرة العملية

مجموع سنوات الخبرة: 7 سنوات, 4 أشهر

Duty Manager Operations

مايو 2023 - يونيو 2025

BinDawood Holding

الرياض، المملكة العربية السعودية

مايو 2023 - يونيو 2025

• Team Leadership: Led a diverse team of 30+ staff members; conducted regular performance
evaluations and training that improved service quality scores by 18%.
• Operational Excellence: Managed daily hypermarket and dark-store operations, ensuring 100%
adherence to company SOPs and Baladiyah health and safety regulations.
• Inventory & Profitability: Reduced inventory shrinkage by 20% and minimized expiry losses
by 25% through rigorous bi-weekly audits and optimized replenishment cycles.
• Sales Performance: Monitored daily KPIs and executed promotional displays that drove a 12%
revenue uplift in key categories during peak retail seasons.
• Customer Satisfaction: Improved customer resolution time by 25% by implementing a
Customer-First training module for front-line staff.

مجال الشركة:
البيع بالتجزئة وبالجملة

Assistant Store Manager

مارس 2018 - مايو 2023

Punjab Cash & Carry,

إسلام أباد، باكستان

مارس 2018 - مايو 2023

• Category Management: Managed FMCG categories generating $8M+ annual revenue,
achieving consistent year-over-year sales growth of 15%.
• Vendor Relations: Negotiated with 40+ suppliers to reduce procurement costs by 12% while
maintaining a 98% product availability rate.
• Data Analysis: Analyzed weekly sales trends to adjust stock levels, reducing stock outs by 30%
and increasing inventory turnover by 15%.
◦ Merchandising: Implemented visual merchandising strategies for over 500 SKUs, increasing
product visibility and boosting sell-through rates by 22%.
• Prepared detailed performance dashboards and reports, implementing process improvements
that enhanced category planning efficiency by 20% and reduced manual reporting time by 40%.

مجال الشركة:
المحاسبة
الدور الوظيفي:
المبيعات

التعليم

Virtual University Of Pakistan

مارس 2024

مارس 2024

بكالوريوس، Business And Information Technologies

باكستان

المعدل التراكمي (نقاط): 3.19 من 4

المعدل التراكمي (نقاط): 3.19 من 4

Bachelor of Science in Information Technology, a four-year undergraduate degree focused on the application, management, and development of computer systems, networks, and software. Focus: The BSIT degree centers on the practical and technical aspects of information technology, including systems analysis, database administration, network administration, cybersecurity, and software development. Goal: Graduates are prepared for careers in IT administration, software development, and network security, among other fields. Curriculum: It combines theoretical knowledge with hands-on applications, covering areas like programming, network configuration, and project management.

Skills

Friendly Personality
Expert
Friendly Personality
Expert
System Administration
Expert
System Administration
Expert
Filing
Expert
Filing
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Administrative Skills
Expert
Administrative Skills
Expert
Customer Support
Expert
Customer Support
Expert
Multitasking
Expert
Multitasking
Expert
Data Entry
Expert
Data Entry
Expert
Maintaining Filing System
Expert
Maintaining Filing System
Expert
Friendliness
Expert
Friendliness
Expert
Front Desk Operations
Expert
Front Desk Operations
Expert
Technical Oversight
Expert
Technical Oversight
Expert
Administrative Support
Expert
Administrative Support
Expert
Time Management
Expert
Time Management
Expert
Trouble shooting
Expert
Trouble shooting
Expert
Microsoft Office (Word, Excel, Powerpoint, Access, outlook, Visio)
Expert
Microsoft Office (Word, Excel, Powerpoint, Access, outlook, Visio)
Expert
Respond to Inquiries
Expert
Respond to Inquiries
Expert
Problem Solving
Expert
Problem Solving
Expert
Follow Up
Expert
Follow Up
Expert
INVENTORY CONTROL
Intermediate
INVENTORY CONTROL
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
RETAIL MANAGEMENT
Intermediate
RETAIL MANAGEMENT
Intermediate
STREAMLINING
Intermediate
STREAMLINING
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA WAREHOUSING
Intermediate
DATA WAREHOUSING
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
JDA DEMAND PLANNING SOFTWARE
Intermediate
JDA DEMAND PLANNING SOFTWARE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
POINT OF SALE
Intermediate
POINT OF SALE
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
RETAIL MANAGEMENT
Intermediate
RETAIL MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
Friendly Personality
Expert
Friendly Personality
Expert
System Administration
Expert
System Administration
Expert
Filing
Expert
Filing
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Administrative Skills
Expert
Administrative Skills
Expert

اللغات

الانجليزية
متمرّس
الأوردو
اللغة الأم
العربية
متوسط

التدريب و الشهادات

الشهادات
Supply Chain and Operations Management
CSCMP Supply Chain Foundations Warehousing Operations Professional Certificate
Supply Chain and Operations Management
Supply Chain Foundations Warehousing Operations Professional Certificate
IT Service Desk: Service Management
Continuing Professional Education Credit (CPE)
Sep 2024
عرض الشهادات

الهوايات

  • Travelling, Reading, Cooking